Staff Associate

MyDIFS Our expert faculty are funeral professionals dedicated to your success, offering hands-on training and real-world insights. You’re one step closer to achieving your career goal. Join our vibrant community and pursue a quality education in funeral service. Dallas Institute of Funeral Service is a longstanding institution with a rich history. See why we rank among the top funeral service colleges in America. Join a cohort of talented students in beautiful Dallas, with access to nearby Fort Worth. There is always something going on at the college and in the community. Stay informed and up-to-date. NorthStar Memorial Group is seeking a Staff Associate at Restland Funeral Home in Dallas, TX. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers – we uphold our commitment to care in every interaction. Responsibilities Collaborate with funeral directors with events held on-site, including services and arrangement conferences Establish and maintain strong business relationships with families Always maintain reverence and respect for the deceased Assist in preparing the memorial area for the family before the services start Ensure that flowers and other memorabilia are returned to the family after services Answer customer inquiries professionally, either by phone or in person Qualifications 1 year of experience in customer service preferred Experience handling difficult situations Funeral professional experience preferred We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. Contact Information NorthStar Memorial Group 13005 Greenville Ave, Dallas, Texas 75243 View phone number on click.appcast.io Contact: Sydney Moore View email address on click.appcast.io Join our newsletter for the latest updates, exclusive content, and more. 3909 South Buckner Blvd Dallas, TX 75227 View phone number on click.appcast.io Dallas Institute of Funeral Service is a proud member of the Pierce Mortuary College family of institutions. See our other locations: ©2026 Dallas Institute of Funeral Service. | Privacy Policy | ADA Compliance | Submit a Request #J-18808-Ljbffr