Applications Engineer, Paxton Products and Vortec
Illinois Tool Works Inc.
Applications Engineer
The job duties of the Applications Engineer will be two-fold. Firstly, the Application Engineer is responsible for engineering solutions for customer applications, preparing proposals and quotations based on customer needs, process requirements, and product expertise. Secondly, the ideal candidate will possess mechanical engineering and/or design skills enabling them to modify existing designs to meet customer and manufacturing requirements.
Prior knowledge of airflow dynamics and blower performance curves is preferred. The candidate must possess strong written and verbal communication skills, to ensure effective work with internal personnel and external customers at various levels of the organization.
The Application Engineer reports to the Sales Manager but will interface with manufacturing, marketing, and engineering. The Application Engineer supports the sales process by supplying application information, technical drawings, quotations, quote follow-up, troubleshooting, and system installations and will also take technical direction from the Engineering Manager.
Key Responsibilities and Requirements:
- Prepare quotes and proposals for customers, based on your engineering calculations for sizing the blower and air delivery devices. Follow up with customers on a routine basis, to close the opportunity.
- Skilled with CAD-type software and capable of assisting in the modification of existing designs to meet customer and manufacturing needs.
- Respond to all incoming technical service and quote requests, via phone, email, and chat.
- Passion for meeting customer needs by providing technical support to customers via face-to-face meetings, phone, e-mail, and other forums.
- Drive to meet sales objectives, through follow-up on quotes and opportunities.
- The ability to develop and maintain high-quality relationships with customers
- Work with the CBI (R&D) and marketing teams to transmit the voice of the customer data/requirements, prepare case studies, and assist with marketing content creation.
- Participate in project calls with customers and the internal team.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Technology, or similar field
- 3-5 years of engineering, technical sales or application engineering experience is preferred, candidates with less experience are encouraged to apply.
- Strong written and verbal communication skills, and the ability to communicate with various levels internally and externally.
- Proficient in 3D mechanical design. Familiarity with Autodesk 3D Inventor or SolidWorks is a plus.
- High mechanical aptitude is required.
- Previous work with blowers or air compressors is a plus.
- Hands-on experience with industrial equipment, and able to safely work on equipment.
- Strong computer skills including MS Office and Salesforce CRM
- Able to travel (estimated 10%) to visit customer sites
Additional Information:
Visa sponsorship is not available for this job.
Physical Requirements & Work Environment:
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly exposed to a lab environment including bending, lifting, and electrical safety
• Ability to perform repetitive motion-type tasks regularly such as typing, using fingers and hands.
• The ability to wear safety personal protective gear as required
• Ability to communicate with others to exchange information
Our employees enjoy competitive, merit-based salaries plus excellent benefits including:
- Health and dental insurance
- Company Paid Life Insurance / Short and Long Term Disability
- 401K plan with generous company match
- Vacation, personal days and holidays
- Continuing education reimbursement program
- Flexible spending accounts
$20 per hour
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