Produce Assistant

Job Summary Salary: USD $16.00/Hr The Produce Assistant assists the Produce Manager in the successful operation and profitability of the produce department. Responsibilities Providing world‑class customer service as a number one priority. Exemplifying integrity, responsibility, and excellence and adhering to all policies. Creating an inviting, full, and shop‑able produce department. Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels. Assisting the department manager in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing. Setting and maintaining the department on a daily basis, ensuring that the produce rack is consistently fresh, full, and abundant throughout the day. Culling, crisping, rotating, and properly handling and storing produce. Ensuring only certified organic produce is ordered and received. Ensuring all in‑stock products and conditions meet company standards. Ensuring that all tools and equipment are cleaned in accordance with health department and company standards. Receiving all incoming produce orders per company standards. Offering and following up on special orders. Assisting in training and monitoring department personnel. Conducting active and passive demos. Working with the department manager to address performance issues within the department. Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Maintaining the safety and security of customers and employees. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support. Continuously increasing product knowledge. Utilizing email and IS programs as needed. Completing DSR and the closing cash processes when required and no other qualified employee is present. Working a schedule based on store needs, which includes evenings, weekends, and holidays. Position requires working five days, 40 hours per week, and attending mandatory store meetings. This position has limited Manager on Duty functions and is never intended to be the overall Manager on Duty for the store. Qualifications High School diploma, GED or equivalent preferred. 1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus. 1 year of experience supervising others preferred. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand. Possess a sense of urgency in the completion of tasks. Possess excellent customer service skills. Highly organized with great attention to detail. Ability to take direction and follow through. Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook. Benefits Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores Closed Paid Time Off (sick days and vacation) that increases with tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, scheduled pay increases Advancement opportunities and career development Health and wellness program Employee Assistance Program (EAP) Employee Referral Program Medical, dental and vision insurance (full‑time crew members) Paid parental leave and paid medical leave (through company paid short‑term disability insurance) Company‑paid short‑term disability and life insurance Voluntary benefits including hospital indemnity, accident insurance, long‑term disability insurance, and term life insurance Retirement savings plan (401(k) with discretionary company match) Healthcare and dependent care flexible spending account (FSA) Health savings account (HSA) with company match Diversity Statement At the heart of Natural Grocers' commitment to our community and crew is the belief: All people should be empowered to experience health and wellbeing! We honor our differences, embrace diversity, and cultivate inclusion throughout every aspect of our organization. Physical Requirements Ability to constantly lift or carry up to 10 lbs, frequently lift or carry 11–20 lbs, occasionally lift or carry 21–50 lbs, and occasionally lift or carry 51–100 lbs with a team lift. Ability to frequently push or pull up to 15 lbs and occasionally push or pull 16–100 lbs. Ability to occasionally use the computer for data entry and use of mouse. Ability to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift. Ability to frequently reach above chest. Ability to occasionally sit, squat, kneel, and climb as needed. Environmental Requirements Must be able to frequently work with sharp tools and equipment, dust, fumes, and a congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. #J-18808-Ljbffr