Senior Strategist
HBC Management Services
Senior Strategist
Position Overview
Serve as a Senior Strategist who will lead workstreams and help drive the human-centered design, research, and execution efforts within our Hana Defense Solutions (HDS) team, part of the Native Hawaiian nonprofit corporation The Hana Group.
- Directly manage client workstreams and client relationships
- Develop products within client workstreams that meet DoW standards and security requirements using human-centered design methods
- Support creation and execution of strategic plans, frameworks, and recommendations that align with client and mission objectives
- Conduct qualitative and quantitative research to understand operational challenges, identify opportunities, and inform decision-making
- Work closely with Hana and client SMEs to ingest technical information for use on client products
- Synthesize complex insights and user research into clear narratives, reports, and visual frameworks for leadership and client stakeholders using human-centered design
- Support the design and facilitation of workshops, design sprints, and strategic planning sessions
- Collaborate cross-functionally with account leaders, designers, developers, strategists, and other team members
- Regularly attend in-person customer meetings on a weekly or bi-weekly basis, as required
- Support the maintenance of design systems, style guides, and design standards
- Document lessons learned, frameworks, and methodologies for reuse and knowledge sharing within the organization
- Support the preparation of client briefs, progress reports, and leadership summaries as required by the PM
- Track action items, milestones, and dependencies to ensure timeline completion, escalating as needed
- Other duties as assigned
- Ability to navigate client workstreams and client relationships independently
- Strong interpersonal skills, with the ability to communicate and engage a variety of stakeholders at different levels
- Experience supporting strategic planning initiatives within the government and defense space
- Understanding of Adobe Creative Suite and other design tools as necessary to execute or direct work
- Ability to think strategically while executing tactically, moving comfortably between high-level plans and hands-on delivery
- Advanced active listening skills
- Ability to work across cross-functional teams
- Knowledge of government contracting, performance management, and budget execution
- Familiarity with tools like Jira, Confluence, and Figma
- Strong grasp of what to deliver to a client and when (i.e., we don't take orders for products, we generate what the client needs to meet their goal)
- History leading client workstreams and working directly with clients
- Functional understanding of contract language and contract requirement
- Bachelor's degree in Strategy, Business, Industrial Design, Engineering, MIS, Communications, or a related field
- 10+ years' experience working on DoW or government contracts in problem-solving and strategy roles
- Familiarity with DoW operations, regulation, and structure
- Proven ability to analyze complex problems and present structured, evidence-based recommendations
- Experience with human-centered design methods and frameworks
- Experience leading client work and interacting directly with clients
- Adaptable to client work environments (i.e., able to read the room and adjust for results)
- Ability to support the full project lifecycle, from kickoff through implementation and adoption
- Travel for in-person sessions with the customer
- Must be a U.S. citizen and possess a DoD Secret or higher security clearance
- Familiarity with defense logistics and acquisitions, cyber and technology, operational and infrastructure, and other defense workstreams
- Proven experience briefing senior military officers, SES-level officials, or other executive government leaders
- Strong organization, detail orientation, and writing skills
- Experience owning both strategic direction and tactical delivery within small, high-accountability team
- Flexible Spending Account (FSA) for qualified Health, Dependent Care, and Transportation expenses
- Hana-owned MacBook Pro
- Flexible PTO
- Paid Federal Holidays
- Short term disability insurance
- 401k
- Full time, 40 hours per week
- Hybrid and on-site within the Washington DC Metro area
Vacancy posted 1 day ago
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