Access Coordinator III SUSL/JEI/RAD

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Closing Date: 06/29/2026 Type of Position: Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at View email address on click.appcast.io. Department: ICE | CORE PA Float Department's Website: Summary of Job Duties: **This posting will fill positions at various Surgery Clinic, Jones Eye and Radiology areas. Final clinic assignment will be determined by the department manager based on operational needs and position availability** The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed. Qualifications: Minimum Qualifications: High School Diploma or GED Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Excellent customer service skills. Knowledge in basic medical terminology. Preferred Qualifications: CHAA Certification Bachelor’s degree Additional Information: Job Requirements: Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients. Collects co-pays, deductible, and/or payments for patient’s account. Conducts pre-registration as needed, inputs and/or updates accurate patient information. Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed. Assists other teams as needed. Meets, greets, and assists the public, and answers telephones in a professional and friendly manner. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. Attends required hours of training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs and assessments. Maintains required job skill competencies and completes skill assessments annually. Completes and maintains documentation of continuing education hours annually. PHYSICAL REQUIREMENTS Stand: Frequently Sit: Frequently Walk: Occasionally Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently Lift and carry weight: 25 lbs Push and pull weight: 25 lbs Use hands to touch, handle or feel: Frequently Talk: Continuously Hear: Continuously Taste or smell: Occasionally Read, concentrate, think analytically: Continuously Physical Environment: Inside Medical Facility Environment Noise Level : Moderate Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools Salary Information: $17.72 Required Documents to Apply: Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. Universities University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas for Medical Sciences University of Arkansas at Monticello University of Arkansas at Pine Bluff University of Arkansas at Fort Smith The University of Arkansas System eVersity Two-Year Colleges Phillips Community College of the University of Arkansas University of Arkansas Community College at Hope-Texarkana University of Arkansas Community College at Batesville Cossatot Community College at the University of Arkansas University of Arkansas Community College at Morrilton University of Arkansas Community College at Rich Mountain University of Arkansas Pulaski Technical College Other Units University of Arkansas System Division of Agriculture Arkansas Archaeological Survey Criminal Justice Institute Arkansas School for Math, Sciences, and the Arts University of Arkansas Clinton School of Public Service Arkansas Research and Education Optical Network (ARE-ON)