Network Operations Engineer

Ann Arbor, MITechnology Shared Services – Enterprise Technology /Employee /HybridWoven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.TEAMThe mission of the Woven Productivity and Network Engineering team is to increase productivity and accelerate delivery of software and services for both Woven by Toyota and the larger Toyota organization as a whole. We do this by building and integrating best of breed cutting-edge technologies to help engineering teams go faster and safer. By providing modern, agile and transparent services to our customers, we aim to realize Woven by Toyota's vision of "Mobility to Love, Safety to Live".WHO ARE WE LOOKING FOR?We are looking for a Network Operations Engineer with networking, monitoring, and firewall expertise to assist our team in building leading-edge enterprise, cloud, and datacenter networks. You bring a background in managing, maintaining, and troubleshooting global networks in a multi-vendor environment. You are passionate about automation, speed, reliability, scalability, security, and the impact your team can have on the business through modern networking infrastructure.RESPONSIBILITIES:Support the design, development, documentation, implementation, automation, monitoring and operation of enterprise networksPerform day-to-day operations and support the engineering team efforts on the continuous improvement of services to internal customersWork with networking hardware e.g. Cisco, Palo Alto Networks, Arista and software vendors e.g. Infobox, Opengear, etc. to support and improve existing solutionsRespond to issues ensuring that all problems are worked on until the issue is resolved. Conduct post-mortems capturing insights and actions.Work closely with the cross-functional teams to improve the infrastructure stabilityCollaborate with team members to support knowledge transfer and operational handoff of implemented solutions. This role also requires adeptness in managing vendor relationships, ensuring timely deliveries, and coordinating with external parties to meet project objectivesParticipate in the team’s on-call rotation to support network incidents and operational issuesYou are required to come to the office 3 days a week to perform your duties.MINIMUM QUALIFICATIONS:5+ years supporting, and maintaining networksBachelor degree in network engineering, information technology, computer science, and/or related fieldWireless network experience in a large enterprise with 1000+ employeesFamiliarity with next-generation (application-aware) firewallsExperience with managing and configuring Palo Alto Network firewalls, including the use of Panorama in AWS for centralized management. Additional experience in physical deployments at data centers is desirable, encompassing initial configurations, setting up remote access, and transitioning to Panorama for ongoing management.Experience using Cisco enterprise products including WLC, DNA Center/Catalyst Control Center, and ISEOperational knowledge of DNS, DHCP and IPAM management through InfobloxExperience with high-speed large data movement to/from public clouds and branch sitesNICE TO HAVES:CCNA or equivalent experienceSupport and tune network and systems security in a multi-site environment, including network segmentationExperience with high speed large data movement to/from public clouds and branch sitesSkill in creating and maintaining comprehensive and detailed documentation, including network diagrams and data matrices, for team libraries and project archives.Experience in preparing documents for change ticket submissions and presenting to review boards is preferred.Ability to drive projects from conception to completion, including crafting detailed deployment plans, setting timelines with clear milestones, and overseeing execution.For positions based in Palo Alto, CA; the base pay ranges from $112,000 to $184,000 per year.Your base salary is one part of your total compensation. We offer a base salary, short term and long term incentives, and a comprehensive benefits package. The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level.WHAT WE OFFERWe are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility.・Excellent health, wellness, dental and vision coverage・A rewarding 401k program・Flexible vacation policy・Family planning and care benefitsWHAT WE OFFERWe are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility.・Excellent health, wellness, dental and vision coverage・A rewarding 401k program・Flexible vacation policy・Family planning and care benefitsOur Commitment・We are an equal opportunity employer and value diversity.・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.