TF33 NATO Field Service Representative (Onsite)

Field Service Engineer (FSR) Position

Military Customer Support and Services is seeking a motivated individual to help enhance fleet readiness for North Atlantic Treaty Organization (NATO) customers operating TF33 engines on the E-3 Airborne Warning and Control System (AWACS) aircraft. This field service engineer (FSR) position is well-suited to an individual seeking to demonstrate and further develop his/her project management abilities while acquiring broad-based whole engine experience. This position is located in Geilenkirchen, Germany.

What You Will Do:

• Act as primary technical interface between Pratt & Whitney and NATO TF33 customers and Depot organizations.
• Provide complete timely responses to customer technical questions and track in appropriate systems.
• Research technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness.
• Support coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc.
• Coordinate and present technical issues in support of customer meetings and conferences.
• Assist with multiple projects focused on minimizing the rate of Unscheduled Engine Removals and improving the efficiency of depot maintenance to increase engine supportability.

Qualifications You Must Have:

• BS in engineering or related technical field with 8+ years of relevant experience; or an Advanced degree with 5+ years; or an Associate's with 7+ years; or 12+ years of relevant experience may be considered in lieu of degree.
• In-depth knowledge of the TF33 engine a must; familiarity with TF33 hardware, maintenance, and operations are required.
• Travel Requirements: 20-30% to Turkey, Greece, Italy and U.S.A.
• Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who do not possess US citizenship.
• Must be able to gain a NATO Security Clearance.

Qualifications We Prefer:

• Able to search for Comprehensive Engine Maintenance System (CEMS) to verify maintenance activities are properly captured.
• Self-starter with ability to work unsupervised.
• Represent P&W answering complex maintenance issues with NATO customer.
• Thorough understanding of engine operating systems and aircraft interface.

This role is: Onsite

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.