Child & Family Services Coordinator-Family Justice Center

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition assistance

One Safe Place Macon, an initiative of Crisis Line & Safe House of Central Georgia, is seeking candidates for the position of Child & Family Services Coordinator.

One Safe Place Macon Family Justice Center (FJC) is a multi-agency, multi-disciplinary, co-located service center that provides services to victims of interpersonal violence, including domestic violence, sexual assault, child abuse, elder or dependent adult abuse, and human trafficking, all under one roof. Both public and private partner agencies assign staff on a full-time or part-time basis to provide services from one location. The core concept is to provide one place where victims can receive services, such as talking to an advocate, planning for safety, interviewing with a police officer, meeting with a prosecutor, receiving medical assistance, receiving information on shelter, and getting help with transportation. FJCs focus on reducing the number of times victims tell their story, the number of places victims must go for help, and aim to increase access to services and support for victims and their children.

As One Safe Place Macon provides essential services, this position will require working on-site.

This position is funded by Byrne Discretionary funds through the Office for Victims of Crime (OVC) of the Department of Justice (DOJ). 

Position Overview:
The Child & Family Program Coordinator provides coordination and support for Camp HOPE Central Georgia and Pathways Programming as well as child and family initiatives within the One Safe Place Macon Family Justice Center.

Essential Job Functions:
Program Coordination

• Support the leadership team in implementing the mission, vision, and strategic priorities of One Safe Place Macon.
• Foster positive relationships with community partners and collaborative agencies.
• Participate in community meetings, outreach activities, and partnership events.
• Assist with the development and implementation of child and family programming.
• Support leadership in developing policies, procedures, and operational practices related to child and family services.
• Maintain accurate records, reports, and program documentation.

 
Family Engagement & Case Coordination
·         Serve as a welcoming and supportive point of contact for individuals entering One Safe Place Macon with children or dependents in their care. 
·         Assess the immediate needs of children and families, provide compassionate support, and connect them with appropriate on-site services, community resources, and child- and family-focused programming.
 
Camp HOPE and Pathways Program Coordination  (Camp Hope America Central Georgia is a program of One Safe Place Macon and is Georgia's first affiliated Camp Hope America program. Pathways is a year-round mentoring program that supports children impacted by trauma while Camp Hope provides an evidence-based, hope-focused five-night sleepaway camp for children impacted by trauma)

• Serve as the primary point of contact for Camp HOPE and Pathways families.
• Recruit, enroll, and retain campers and mentoring program participants.
• Maintain regular communication with families regarding program updates, events, and resources.
• Support referral coordination and participant onboarding.
• Assist in planning and implementing Camp HOPE Central Georgia programming.
• Participate in the annual overnight Camp HOPE experience in Rutledge, Georgia.
• Coordinate camper registration, paperwork, logistics, and communication.
• Assist with year-round Camp HOPE and Pathways events and activities.

Volunteer Management

• Recruit, screen, onboard, and retain Camp HOPE and Pathways volunteers.
• Coordinate volunteer orientations, training, and appreciation events.
• Assist in maintaining volunteer records and compliance requirements.
• Support the development of volunteer manuals, policies, and training materials.

Core Competencies for this position:
Relationship Building: Builds and maintains positive, trusting relationships with families, volunteers, community partners, and colleagues. Demonstrates empathy, professionalism, and a commitment to fostering meaningful connections.  
Collaboration: Works effectively with multidisciplinary teams and community partners to achieve shared goals. Values diverse perspectives and contribute to a culture of teamwork and mutual respect.  
Organization & Time Management: Effectively manages multiple priorities, deadlines, and projects while maintaining attention to detail. Demonstrates the ability to plan, prioritize, and adapt in a fast-paced environment.  
Communication: Communicates clearly and professionally, both verbally and in writing, with families, volunteers, staff, and community partners. Listens actively and shares information in a timely and respectful manner. 
Initiative: Takes ownership of responsibilities and proactively identifies opportunities to improve programs, solve problems, and support the mission. Demonstrates sound judgment and follows through with minimal supervision.  
Adaptability: Responds positively to changing priorities and evolving program needs. Remains flexible and solution-oriented while maintaining a high standard of service. 
Mission-Driven Service: Demonstrates a genuine passion for serving children, families, and survivors with compassion, integrity, and respect. Embraces the mission and values of One Safe Place Macon by promoting trauma-informed, hope-centered, and collaborative services.