Secretary I, II - Revenue Collection WHITTIER

Secretary I, II

Are you detail-oriented, organized, and energized by a fast-paced environment? The Los Angeles County Sanitation Districts protects public health and the environment through innovative wastewater and solid waste management and the Revenue Collection group plays a critical role in sustaining that mission by ensuring the Districts' revenue programs run smoothly and accurately. As a Secretary in this group, you'll serve as central point for the team logging and routing payments across multiple revenue programs, managing correspondence and document systems, coordinating supply orders, supporting timekeeping, and providing direct administrative support to the Revenue Collection Supervisor. You'll work with a variety of administrative and operational systems while gaining in-depth exposure to the Districts' surcharge and service charge operations, building knowledge that opens the door to advancement into senior administrative and specialized revenue roles. This is a position where your ability to stay organized, communicate clearly, and learn quickly will have a direct impact on a hardworking team that keeps the financial engine of the Districts running.

Essential Functions:

• To perform secretarial work involving the organization, coordination and facilitation of the Revenue Collection group's administrative and technical projects; to accomplish clerical tasks involving office systems and procedures; and to compile data and prepare reports utilizing advanced word processing and related software.
• Performs complex secretarial and administrative support work to ensure the efficient operation of the Revenue Collection group by coordinating office procedures, following up on action items, and maintaining systems and records in accordance with supervisory direction.
• Composes, types, and finalizes correspondence and documents (e.g., letters, memoranda, reports, charts, forms, rosters) to communicate information and document Revenue Collection activities using business software applications (e.g., Word, Excel, PowerPoint, Adobe Acrobat Professional).
• Compiles, organizes, and prepares information for written communications and meeting materials (e.g., reports, draft agenda items) to support accurate documentation and facilitate meeting preparation.
• Performs all timekeeping and coordinates administrative transactions (e.g., petty purchases, requisitions, office supply procurements, petty cash) to ensure accurate recordkeeping and maintain adequate resources using the Districts' Enterprise Resource Planning software.
• Creates, maintains, routes, and logs office files, records, and correspondence to ensure organized, retrievable documentation and timely delivery of communications using the Districts' Document Management System (e.g., eDOCS).
• Receives and responds to incoming communications and visitors (e.g., phone calls, walk-ins, messages) to connect the public and internal staff with section services and information.
• Manages scheduling and travel coordination for Revenue Collection staff (e.g., appointments, meetings, travel arrangements) to ensure smooth planning and execution of work-related activities.
• Assigns and oversees work for subordinate clerical staff and provides software guidance and instruction to section staff to ensure accurate task completion and proficient use of applicable office management systems (e.g., Word, Excel, Access, PowerPoint, Adobe Acrobat Professional, DMS, EAM, ERP).
• Receives, profiles, and routes annual surcharge statements to ensure accurate documentation and assignment to the responsible Surcharge Assistant using DMS.
• Prepares and sends non-filing notices and initiates enforcement action requests for non-responsive surcharge customers to ensure compliance with annual surcharge statement filing requirements using word processing and document management software (i.e., Word, DMS).
• Answers and forwards incoming surcharge group calls, manages Proposition 218 protest processes, and tracks public counter visits and call counts to support customer service, regulatory compliance, and workload reporting.

Minimum Qualifications

Applicants must possess all of the following:

• For Secretary I: One (1) year of experience with the County Sanitation Districts of Los Angeles County performing duties at or above the level of a Office Assistant I - OR - Two (2) years of clerical experience.
• For Secretary II: One (1) year of experience with the County Sanitation Districts of Los Angeles County performing secretarial and clerical duties at the level of Secretary I or Senior Office Assistant.
• For both classes, satisfactory completion of college level business, secretarial or clerical coursework may be substituted on a year-for-year basis for up to one (1) year of the required experience.

Desirable Qualifications

• Experience using enterprise systems such as ERP, DMS/eDOCS, EAM, or similar electronic records and tracking systems.
• Experience handling high volumes of calls, emails, visitors, or public inquiries in a fast-paced office environment.
• Experience supporting compliance-related, regulatory, or deadline-sensitive administrative processes.
• Experience processing a variety of administrative transactions such as timekeeping, requisitions, office purchases, petty cash, or supply ordering.
• Experience providing guidance, training, or workflow coordination to clerical or administrative staff.

Examples Of Assessment Criteria

For all classes, the competitive selection process may cover:

• Knowledge of office administration methods, procedures and systems
• English grammar, spelling, proofreading, vocabulary, arithmetic, letter writing, telephone etiquette
• Business letter and report composition and editing
• Record control principles and filing systems

• Ability to type 50 words per minute with a maximum 10% error rate
• Interpret and apply administrative rules, procedures and policies
• Perform word processing operations with full proficiency utilizing a desktop computer
• Prioritize and coordinate office procedures
• Keep records
• Independently compose and prepare correspondence
• Edit and correct written materials
• Maintain departmental files and records

Additional Information

Selection Process:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of a written test weighted at 30%, and an interview weighted at 70%.
• Candidates must receive a qualifying score on each selection component to move forward in the selection process.
• The written exam is tentatively scheduled for Friday, June 12, 2026.
• The interviews are tentatively scheduled for the week of June 15, 2026.
• Candidates will be notified of their results in the selection process by Human Resources via Neogov.

Please apply online at within the application period. Resumes will not be accepted in lieu of a completed LACSD Employment application. Check your e-mail regularly throughout the recruitment process as notifications are sent via e-mail. Please make sure that your registered e-mail address is accurate and current. To ensure proper delivery add View email address on click.appcast.io to your contact list.