Operations Manager, Robot

****About the Team**** DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last‑mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role This role acts as an experienced operations manager at DoorDash Labs. You will ensure that DoorDash Labs executes operations efficiently and maximizes both data collection and commercial supply to its full potential. You will report to the General Manager, PHX Market in our DoorDash Labs organization. You will be 100% in‑office and in‑field throughout the Greater Bay area, based in Dublin, CA with travel expected to Fremont, Sunnyvale, and additional locations as we expand. Key Responsibilities Rigorously track daily KPIs and work with all sides of our operations to maximize our output and commercial availability of supply. Establish strong relationships and followership with operations team managers and a co‑located service team, motivating the whole team to work as one. Incorporate, adopt and refine daily and weekly processes for the management of real‑time operations, working closely with other leaders. Build strong relationships with cross‑functional partners, including real estate, technical program management, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation. Contribute creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet. Provide onsite leadership and expertise for incident response, in the case things don't match expectations and need guidance and leadership. Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward. Qualifications 6+ years of experience. Experience leading teams of 20+. Experience in autonomous vehicles and/or robotics or any autonomous technology. Believe in 1% improvement every day. Valid U.S. driver’s license required and a successful completion of MVR required. Compensation The starting pay for this role will be within the range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, this role includes opportunities for equity grants. Pay Range : $136,000–$200,000 USD. Benefits DoorDash cares about you and your overall well‑being. Our comprehensive benefits package for all regular employees includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program. Equal Employment Opportunity Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior from ever gaining a foothold in our office. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr