Sales Associate - Base and Commission - Unlimited earning potential

Job Description

Job Description

Compensation: $28,000 - $32,000 + uncapped commission (~$65,000 expected first-year total earnings )

Position Summary

If you are looking for a workplace where you can truly grow, thrive, and enjoy coming to work every day, you will love being part of our team. We are a small, family-oriented retail business specializing in premium fireplaces, grills, and gas lamps. We serve a loyal, friendly customer base that includes both residential homeowners and commercial clients.

Our company culture is highly supportive, professional, and fun—we genuinely enjoy what we do and who we work with. In this role, you will have the freedom to earn unlimited commission with plenty of opportunity to tap into a wide-open regional market. If you are motivated, customer-focused, and excited to be part of a growing business, we want to hear from you.

Key Responsibilities & Skills

Consultative Sales & Customer Service

• Consultative approach: Engage with customers to thoroughly understand their needs and guide them toward the best product solutions.
• Relationship building: Maintain excellent communication and interpersonal skills to build rapport, explain complex technical details clearly, and deliver exceptional service.
• Professional demeanor: Demonstrate polished manners, a welcoming attitude, and the ability to connect easily with a diverse customer base.
• Deal closing: Comfortably navigate the sales process from initial greeting to confidently asking for and closing the sale.
• CRM utilization: Use Customer Relationship Management (CRM) software to track customer interactions, follow up on leads, and manage pipelines.

Product & Industry Expertise

• Technical knowledge: Develop a deep understanding of wood-burning, gas, and electric fireplace options, as well as premium gas grills and outdoor gas lamps, including their unique features, benefits, and applications.
• Installation awareness: Learn and understand installation and ventilation requirements for various indoor and outdoor product lines to ensure safety compliance and effectively guide customers.
• Regulatory standards: Familiarize yourself with relevant regional building codes and safety regulations regarding gas lines and outdoor clearances.
• Continuous learning: Stay up to date on evolving hearth, barbecue, and outdoor living industry technologies, manufacturer updates, and modern design trends.

Physical Requirements

• Showroom mobility: Ability to remain on your feet, stand, and move around the showroom for extended periods to actively assist customers.
• Stamina & lifting: Must be physically capable of regularly lifting and m oving 50+ lbs. as n eeded to handle merchandise, adjust displays, or assist with product demonstrations.

Preferred Qualifications (Not required, but will increase starting base salary)

• Trade experience: Prior knowledge or background in construction, HVAC, or plumbing fields.
• Industry experience: Familiarity with the home improvement, building materials, or hearth industries.
• Technical aptitude: A foundational understanding of gas/electrical connections and general mechanical aptitude.

Fireplace & Grill Center is a locally owned and operated business built on a legacy of quality and trust. We’ve proudly provide the St. Louis metro area with the finest products and unparalleled customer service. We understand the needs of our community, from residential homeowners to designers, architects, and home builders. We believe that exceptional spaces start with exceptional products and service. That’s why we offer comprehensive warranties and professional installation for everything we sell, ensuring your products perform properly for years to come.

Company Description

Fireplace & Grill Center is a locally owned and operated business built on a legacy of quality and trust. We’ve proudly provide the St. Louis metro area with the finest products and unparalleled customer service. We understand the needs of our community, from residential homeowners to designers, architects, and home builders. We believe that exceptional spaces start with exceptional products and service. That’s why we offer comprehensive warranties and professional installation for everything we sell, ensuring your products perform properly for years to come.