Business Analyst

Business Analyst

Duration: 2+ Months Location: Richmond, VA Note: Role is 100% remote from Day 1 - if selected, candidate must be willing to pick up equipment IN PERSON.

Job Description:

• Support Design, Development and Implementation (DDI) Project(s) within the Change Management dept.
• There are literally hundreds of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans.
• This is NOT an Admin role! Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
• Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
• Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
• Must be professional with strong analytical and people management skills. Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
• Align with the Project Management Office the change management work streams and related activities. Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks. Apply a structured methodology and lead change management activities. Develops strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team. Ensure project deliverable documents are stored and maintained in project folders.
• Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life cycle

Required/Desired Skills:

• Considerable work-related experience in an IT environment.
• Considerable work-related knowledge and experience with Change and Release Management methodologies using version control.
• Considerable work-related knowledge and experience with the Systems Development Life Cycle.
• Experience with data entry and work order processing.
• Experience with tracking and reporting; controlling processes; and managing workflow.
• Must have excellent oral and written communication and customer service skills with internal and external customers.
• Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column.