Personal Property Records Clerk

Job Description

Job Description

NATURE OF WORK

Under basic supervision, assists Franklin County tax payers with their personal property assessments. 

ESSENTIAL FUNCTIONS:  

The following duties ARE NOT  intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Assists tax payers both in person and over the phone; answers questions and provides information. 
• Runs queries and reports for missing records information; verifies all information is entered accurately.
• Processes and files assessment forms.
• Opens mail; prepares outgoing mail. 
• Assists other County offices with general questions. 
• Performs other duties as assigned. 

WORKING ENVIRONMENT / PHYSICAL DEMANDS: 

Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 20 pounds.

EMPLOYMENT STANDARDS:

High School Diploma or GED equivalent; AND two (2) years of clerical or customer service experience.

KNOWLEDGE AND SKILLS REQUIRED:

Knowledge of:

• Department policies and procedures. 
• General office practices. 
• Customer service etiquette. 

Skills in:

• Communicating clearly both verbally and in writing. 
• Establishing and maintaining effective working relationships. 
• Operating a personal computer.