FP&A Director

Faye is the first‑ever digital, consumer‑centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add‑on to a must‑have advantage that enhances the entire trip experience. Faye’s whole‑trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over‑delivering in an industry synonymous with doing the opposite.

Life at Faye

At Faye, every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye, we believe in growing together, having fun along the way, and making every day count.

What we're looking for

We are looking for a strategic, experienced, hyper‑analytical, hands‑on FP&A Director to lead our financial planning, forecasting, and business performance analysis end‑to‑end.

This is the first dedicated FP&A hire, and the job is to take a solid foundation and build the next version of it: deeper models, sharper forecasting, a real reporting cadence, and the automation to make all of it run without heroics.

Reporting to the VP of Finance and working directly with Faye's leadership team, you'll own financial planning, forecasting, and business performance analysis end‑to‑end. You'll have complete visibility into how Faye actually works — operationally and financially — and the mandate to bring modern, AI-driven automation into a function that too often runs on manual spreadsheet work.

A core part of the job is a partnership with our Growth team. You'll support our GTM across B2C and B2B2C, help shape an efficient acquisition strategy, drive results with our existing partners, and help turn pipeline into credible forecasts.

Responsibilities

• Build and manage Faye’s long‑term financial planning, annual budget, monthly forecasts and ongoing results monitoring across company departments
• Establish the monthly reporting rhythm: variance analysis, department budget reviews, and a cadence that leadership can rely on
• Deep financial involvement in the day‑to‑day business and provide the leadership and the growth team ongoing financial support, ad‑hoc analysis, and recommendations that support business decisions and Improvements
• Follow public market trends to identify, develop, and monitor financial ratios to ensure capital efficiency and operational health.
• Measure, analyze, and report the company's KPIs
• Partner with Accounting and Data to keep financial models aligned with operational reality
• Use AI tooling to automate internal processes and controls: anomaly detection, predictive budget‑vs‑actual reporting, and cash flow forecasting

Requirements

• 7+ years of FP&A experience, including global B2C companies
• Track record of partnership with go‑to‑market teams - Advantage
• A track record of building and scaling FP&A processes, models, and reporting structures in a high‑growth environment — comfortable both improving what exists and creating what doesn't
• Strong command of accounting, financial, and operational principles
• Advanced Excel and financial modeling; hands‑on experience with FP&A systems and automation tools
• ERP experience — NetSuite strongly preferred
• Demonstrated use of AI tools to automate real finance workflows
• Bachelor's degree in Finance, Accounting, Economics, or another quantitative field