Retail Sales Associate - Part Time

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Shift Availability: 20–29 hours/week; availability on weekends strongly preferred. Hourly Pay Rate: $16.00/hr + tips. Location: 484 S 1750 W Suite F, Springville, UT 84663. About the Role As a Retail Sales Associate, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction. What You’ll Do Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience. Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice. Address concerns with professionalism and resolve issues to ensure customer satisfaction. Encourage loyalty by signing guests up for rewards programs. Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere. Help open and close the store, handle cash, and follow all procedures and regulations. Check IDs, update customer profiles, and process transactions accurately. Keep the store clean, organized, and fully stocked, from the sales floor to the backroom. Support inventory tasks like restocking, fulfilling online orders, and counting products. Consistently meet and exceed daily sales goals by upselling, building trust, and using your product knowledge. Highlight deals and complementary items at checkout to boost customer satisfaction. Stay on top of promotions and product updates to give customers a seamless experience. Stay agile and adaptable in a fast‑paced, ever‑changing retail environment. Take on extra duties as needed to support the team and store success. What You’ll Bring A high school diploma or GED. At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction. A minimum of 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately. The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment. Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights. Excellent communication skills. Strong multitasking abilities and the agility to shift priorities as needed. Comfort with technology and a willingness to learn new tools. Solid time‑management and organizational skills. Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns. Basic proficiency in math and computer applications to support transactions and reporting. A positive, proactive mindset focused on delivering a great guest experience. Strong conflict‑resolution skills and the ability to remain composed under pressure. Initiative and a team‑first attitude, always ready to support leadership and contribute to overall success. A natural ability to build rapport and maintain lasting customer relationships. A collaborative spirit and a commitment to working well within a team environment. Even Better If You Have A background in a sales role with a focus on tracking KPIs and meeting sales targets. Familiarity with e‑commerce systems and order fulfillment processes. Previous experience within a regulated retail setting. Physical Requirements The job requires regular standing, walking, talking, and hearing; stooping, kneeling, crouching, and lifting up to 25 pounds, with occasional lifting up to 50 pounds. Close vision (clear vision at 20 inches or less) is required. All tasks may involve exposure to dust, pollen, plant pathogens, confined spaces, high stress, and a need for adaptability in an ever‑changing environment. What We Offer Competitive Pay and Benefits Generous PTO and Parental Leave Life/Disability Insurance Community Involvement Referral Bonuses and Product Discounts Curaleaf is an equal‑opportunity employer and provides reasonable accommodations for individuals with disabilities. We do not sponsor non‑immigrant or immigrant visas and encourage applicants impacted by the war on drugs or who are eligible to apply. Candidates who are Lawful Permanent Residents may wish to consult an immigration lawyer before accepting an offer. #J-18808-Ljbffr