Warranty Administrator Supervisor
$55k - $75kMERCEDES BENZ OF ORLAND PARK
Build a Career with a Family-Owned Leader Fields Auto Group believes our employees are our greatest asset. As a family-owned and operated company, we cultivate a culture of transparency and collaboration built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We are looking for a positive, dynamic leader to help us deliver a luxury experience to our customers and team members alike. What We Offer
- Competitive Wages & 401(k) Plan
- $55,000 -$75,000 DOE
- Comprehensive Medical & Dental Insurance
- Paid Time Off (PTO)
- Clear pathways for growth and internal promotion
- Direct departmental scheduling and monitor attendance to ensure optimal coverage.
- Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
- Oversee accurate payroll submissions and administrative reporting.
- Serve as the primary lead, providing daily mentorship, guidance, and training.
- Foster a collaborative environment where team members feel supported and accountable.
- Lead departmental meetings and act as the bridge between staff and upper management.
- Implement safety protocols and identify areas for process improvement.
- Manage departmental resources, supplies, and equipment.
- Execute Quarterly Internal Warranty Audits and monitor key performance metrics.
- Assist in the hiring, onboarding, and training of new talent.
- Ensure all team actions comply with company policy and professional standards.
- Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
- Jaguar/Land Rover experience is a plus!
- Knowledge: Warranty experience and general accounting knowledge are highly preferred.
- Technical Skills: Proficiency in Microsoft Office Suite.
- Soft Skills: Exceptional attention to detail and a team-first mentality.
Vacancy posted 5 days ago
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