Associate Principal Resident Engineer (Federal) New Washington DC

Overview Washington DC – Dragos is seeking a Resident Engineer to partner with one of our strategic federal customers in Washington DC. In this onsite, customer-facing role, you will plan, deploy, and optimize the Dragos Platform within the customer\'s ICS/OT environment. You will work hands-on at customer facilities to install the platform, tune it to operational needs, and ensure reliable security coverage across their ICS/OT systems. You\'ll serve as a trusted technical partner, guiding deployment, troubleshooting, and ongoing platform adoption to strengthen and sustain the security of critical infrastructure. Responsibilities Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases, success criteria, and define Dragos Platform objectives. Partner with client teams on network architecture, sensor placement, and integrations; coordinate and conduct full deployments including upgrades, patches, and configuration changes. Tune, optimize, and monitor the Dragos Platform to meet defined customer objectives and ensure continuous availability. Develop content, build foundational workflows, and provide troubleshooting and break/fix support; manage escalations as needed. Provide knowledge transfer, training, and new release feature walkthroughs to key stakeholders while documenting processes. Maintain ongoing client engagement by soliciting feedback on feature requests, communicating product roadmap updates, and identifying opportunities for additional Dragos products and services. Coordinate and collaborate with internal Dragos teams including Intel and Threat Hunting to deliver comprehensive customer outcomes. Qualifications Must live within commuting distance of Washington DC and be willing to work onsite 5 days per week. Must have an active Secret security clearance (or higher). 5+ years of ICS/OT cybersecurity experience. Networking experience with strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols. Experience with Linux (command line), Docker, scripting languages (Python, shell, etc.), SIEMs, and ELK stack. Experience with on-premise and cloud software solutions for the enterprise, with the ability to manage multiple stakeholders and projects. Customer-oriented with strong interpersonal and communication skills. Willingness to travel up to 30%. Compensation Competitive Equity Package Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment. #J-18808-Ljbffr Linuxconfig