Maintenance Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Maintenance Coordinator Full Time Clerical Bridgewater, VA, US 6 days ago Requisition ID: 1250 Salary Range: $18.00 To $20.00 Annually Maintenance Coordinator

OFFICIAL JOB DESCRIPTION & REQUIREMENTS

Position Title: Maintenance Coordinator Department: Property Operations Employment Type: Full-Time FLSA Status: Non-Exempt Reports To: Portfolio Manager / Maintenance Manager Location: Harrisonburg Office Position Summary The Maintenance Coordinator serves as the central operational hub for a dedicated team within the Harrisonburg/Bridgewater area. This multifaceted role requires a highly organized, agile professional capable of seamlessly transitioning between front-facing customer service, vendor logistics, digital marketing, and essential back-office administration. The ideal candidate ensures optimal workflow continuity, drives leasing lifecycle milestones, and maintains exceptional standards of communication for residents, property owners, and service providers alike. Core Objective: To optimize local portfolio performance through rigorous administrative oversight, systematic vendor-tenant coordination and proactive inquiry management. Key Responsibilities & Essential Functions 1. Operational Logistics & Maintenance Coordination Receive, document, and coordinate inbound maintenance requests from residents. Schedule property inspections, move-in/move-out evaluations, and regular vendor maintenance appointments. Follow up closely on repairs to guarantee timely completion, resident satisfaction, and strict accountability from contractors. Manage vendor workflows, verifying availability, scheduling work orders, and confirming compliance with insurance and property rules. 2. Communications & Customer Relations Reception & Front Desk: Serve as the office's primary face, managing the reception area and warmly greeting walk-in visitors during regular office hours. Inquiry Routing: Promptly answer incoming office calls, route inquiries efficiently, and respond directly to property management text messages and emails. Stakeholder Liaison: Act as a main point of contact among tenants, property owners, and third-party vendors. Inbox & Task Management: Monitor general office email inboxes and team task lists daily to ensure no requests or escalations go unanswered. 3. Leasing, Marketing & Listing Management Assist with leasing support, guiding prospective residents through rental inquiries and assisting applicants with the application process. Assist in creating, updating, and auditing high-quality digital rental listings across online listing syndicates and platforms. Systematically track prospective tenant applications, screening status updates, and general communications. Schedule property showings, coordinate calendar holds for on-site personnel, and support general marketing efforts, including digital media and social platform postings. 4. Records Management, Documentation & Compliance Process legal and regulatory documentation, including new leases, deposits, and legal notices, as directed. Facilitate administrative transitions during tenant move-in and move-out coordination. Maintain highly organized, securely structured digital and physical files for all portfolio properties. Provide general administrative support to the local team. Support minor accounting workflows, cross-referencing, and processing incoming vendor invoices for approval. Post incoming rent payments and maintain accurate account records. Regularly update internal spreadsheets, pipeline models, and operational metrics reports. Job Qualifications & Skills Experience: 1-3 years of experience in high-volume administrative coordination or customer service. Organization: Exceptional multitasking capabilities with a proven record of managing multiple overlapping projects. Communication: Superior written and verbal communication skills; ability to remain calm, professional, and empathetic when resolving conflict in person, over the phone, or in writing. #J-18808-Ljbffr Evolving Solution Services