Systems Administrator

About the opportunity Rise Hire is hiring an IT Support / Systems Administrator for one of our clients. You'll be the go-to person who keeps systems running and users productive. This role is based out of Miami and open to remote candidates. What you'll do Provide Tier 1–2 support for hardware, software, and network issues, by ticket, phone, and remote session Administer user accounts, permissions, and group policies in Active Directory and Microsoft 365 / Entra ID Maintain Windows Server environments, including patching, backups, and system monitoring Troubleshoot LAN/WAN, VPN, DNS, and DHCP issues Set up, image, and manage laptops, desktops, and mobile devices Help enforce security best practices: MFA, endpoint protection, and access reviews Document procedures and keep the knowledge base current Work with vendors and internal teams on upgrades and new technology rollouts What you bring 3+ years of experience in IT support, help desk, or systems administration Hands-on experience with Active Directory, Microsoft 365, and Windows Server A solid grasp of networking fundamentals Experience with a ticketing system such as ServiceNow, Jira Service Management, or similar Clear communication and patience with non-technical users Nice to have: CompTIA A+, Network+, or Security+; Microsoft certifications; experience in government or public-sector environments; scripting with PowerShell Details W2 only. No C2C or third-party submissions, please. Remote candidates should be able to work Eastern Time hours. South Florida candidates are a plus. #J-18808-Ljbffr Rise Hire