Facility Maintenance Team Member - Sand Mountain Park & Amphitheater

Job Description

Job Description

FACILITY MAINTENANCE TEAM MEMBER - Sand Mountain Park & Amphitheater

SMP SFM, LLC

LOCATION: Albertville, AL

DEPARTMENT: MAINTENANCE

REPORTS TO: FACILITY MAINTENANCE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Facility Maintenance Team Member will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility, while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Maintain courts, office, and equipment as required
• Monitor for spills throughout the facility and clean as needed
• Clean all floor surfaces and glass in facility
• Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
• Clean all guest seating and lobby area
• Facility trash removal
• Assist other departments as necessary
• Complete special projects, daily assignments and other duties as directed by management
• Provide courteous and friendly service to all guests with answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate Manager to resolve
• Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Prior work experience in facility maintenance, custodial services, groundskeeping, venue operations, or similar hands-on work preferred
• Experience safely operating pressure washers, floor care equipment, hand tools, and other maintenance equipment strongly preferred
• Must be at least 18 years of age and able to safely operate power equipment and utility vehicles
• Experience working in a sports, recreation, or public venue environment is helpful but not required

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to successfully complete our Utility Vehicle training program