Care Coordinator

Care Coordinator for Intensive Customized Care Coordination (IC3) Program

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION: Lowndens/Thomas County Areas- Please note that travel over multiple counties is required!

The Community Service Board of Middle Georgia's IC3 department is seeking a qualified individual to serve as a Care Coordinator for the Intensive Customized Care Coordination (IC3) Program! Our Care Coordinators serve youth and families in need of customized, coordinated care to discover the underlying needs of the family by building upon the strengths of the family and their support. The Care Coordinator will also be responsible for engaging with assigned families and their formal and informal support to determine all needs and strengths. Care Coordinators use learned knowledge to create a team to produce innovative strategies to address the identified underlying needs of the individuals served. The Care Coordinator will work with all involved to ensure this team moves in the same direction, everyone stays informed and monitors needs and progress.

Responsibilities of the Care Coordinator:

• Builds effective relationships with individuals of diverse cultural beliefs, lifestyles and backgrounds
• Maintain a caseload of 10 families at any given time, ensuring they receive the proper care and attention needed that coincides with their treatment plan
• Develops and delivers case presentations to parents, families and upper management, to ensure that all remain up to date regarding the care of the individual served
• Analyzes complex information, defining and resolving problems as they appear
• Partners with family service providers with lived experiences to assist with the care of individuals served
• Effectively communicate a family's story by understanding and relaying their hope for the future

Here are some of the things we require:

• High School Diploma/GED Equivalent (All Bachelor level and unlicensed care coordinators must be supervised by a licensed mental health professional.)
• Minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with a history of mental health
• Valid Georgia Driver's License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Here's what would put you over the top:

• Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.)
• Previous experience with Direct Care Coordination

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• & So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position. Final pay rate will be dependent on a combination of qualifications such as experience and education.