Sales Professional

Labadie Auto Company Sales Professional

Company Summary: Since 1946 our family owned and operated dealerships are about more than making a sale, we are about building relationships and providing the best customer service possible. Labadie Auto Company operates two dealerships in Bay City, Michigan, providing Cadillac, Buick, GMC and Toyota to the Great Lakes Bay Region. In addition to providing our customers with top-notch sales and service, we are also dedicated to helping others. We are proud supporters of local businesses and organizations including Bay Area Womens Center, American Cancer Society, Salvation Army and Relay for Life.

Job Summary: Sells new/pre-owned/leased vehicles at dealership gross profit, volume, and customer satisfaction standards. The Sales Professional is the public face of the company and responsible for handling customer questions about the product, services provided by the company and new/pre-owned/leased vehicle sales. Sales Professionals are expected to continuously update their knowledge of car inventory, services, and policies.

Pay: Commission based salary; Average range is between 60,000 to 100,000 a year; Earning potential unlimited.

Schedule: Full-time 40 plus hours a week; Rotating set schedule; Dealership hours - Monday through Thursday 8:30am-8pm, Friday 8:30am-6pm and Saturday 10am-3pm; Flexibility to work outside dealership hours when needed.

Benefits:

• Blue Cross Blue Shield medical insurance
• Delta Dental
• EyeMed Vision
• Company paid life insurance on behalf of the employee through Principal
• John Hancock 401k with a company match
• Paid vacation time
• Employee discount

Essential Job Functions:

• Approaches, greets, and helps any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Building a relationship with potential/existing customers to improve the possibility of a sale in the future by understanding their needs and interests and matching them to the most appropriate car.
• Conducts business in an ethical and professional manner.
• Understanding the characteristics, capabilities, and features of all vehicles, and providing the potential customer with detailed information, including comparing different competitive models.
• Keeps up to date on new products and services within the industry.
• Offers test drives to all customers. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Collaborating with team members to reach sales targets.
• Assisting with the setup of showroom and promotional displays.
• Attends product and sales training courses/meetings as requested by sales manager.
• Maintains a prospect/owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Describes all optional equipment available for customer purchase.
• Exhibits high level of commitment to customer satisfaction.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Writes complete sales orders and processes paperwork assisting customers with completing the relevant paperwork required for a successful sale to be processed in accordance with dealership policies.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Ensures that the sales manager has an opportunity to meet each customer.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, we-owes and special requests to be sure that all customer expectations are met.

Requirements/Qualifications:

• High School Diploma or GED (preferred)
• At least one year of past sales experience required.
• One year of automotive dealership experience preferred but not required.
• Be at least 18 years of age.
• Possess a valid driver's license.
• Pass a motor vehicle report and drug screen.
• Eligible to work in the United States.

Equal Employment Opportunity:

Labadie Auto Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Labadie Buick GMC Cadillac