Caf Supervisor/Barista
ECI Management Group
ECI Management Group is looking to hire a Cafe' Supervisor/ Barista in the Hurst area. Baristas are expected to educate customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. As the Supervisor you will oversee production of packaged deli items for retail. Ultimately, you'll ensure an excellent drinking experience for our guests. Responsibilities:
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details
- e.g. preferences of coffee blend
- dairy vs non-daily
- sugar ratios
- Prepare beverages following recipes
- Serve beverages
- Serve prepared food like
- parfaits
- sandwiches
- muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Check if brewing equipment operates properly
- Report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback and recommend new menu items to managers
- Depositing Daily deposits
- Proven experience of leading, coaching and developing a team in a customer focused retail business
- Proven ability to develop and grow both a team and business.
- Effective problem solving and decision-making skills.
- Well organized, detail oriented with the ability to multi-task.
- Able to effectively prioritize and delegate.
- Proficient in using programs such as Microsoft Word, Excel, and Outlook
- Strong verbal and written English language skills.
Vacancy posted 2 days ago
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