HVAC Equipment Commissioning Manager

Job Overview Equipment Commissioning Manager (EqCM) supports the Equipment North America (EqNA) organization on startup, warranty, and coordination with other service needs. The EqCM reports to the Regional Service Manager for the first six months, then to the Branch Service Manager, and ultimately reports to the HVAC Equipment Operations Manager (HEOM). The role serves as the single point of contact for equipment contract work and the direct interface with the EqNA customer. Key Responsibilities Supports EqNA sales during project estimate by specifying whether service can be performed as an S/R or if a Service Mechanical project will need to be secured (determined based on the duration, size and complexity of the project, and the need for project management). Provides custom quotes for service items outside of PCAT policy. When the EqNA contract is secured and warranty expectations are confirmed by the Systems Application Engineer (SAE), verifies that the branch has the necessary service technicians trained to work on the identified equipment and coordinates with Truck Based Service Manager (TBSM) for training as appropriate. Attends RTO meetings for complex projects or projects sold with Planned Service Agreement (PSA) and identifies any service/warranty scope concerns. Validates PSA details, includes submittals, and provides documentation as needed. Conducts weekly service turnover meetings with SAEs and Branch Operations Manager (BOM) to coordinate and monitor current and future service scopes, providing feedback and status to the EqNA Operations Team. Works with customers to introduce Connected Service capabilities. Coordinates with the EqNA customer directly for all scheduled work and schedule changes. Works with CRC and SAE to verify asset records created in NxGen are assigned to the correct site for future SRs/quotes. Works with CRC and technicians for delivery related to FOB Destination and provides communication to the SAE and Customer as required. Verifies that indicated warranty shows correctly in Warranty Navigator and addresses discrepancies with the SAE and Warranty Admin team. Monitors any Long‑Term Storage (LTS) requirements and coordinates with SAE and customer. Promotes Pronto Forms utilization by customers for pre‑startup checklist and by technicians for startup, unit inspections, and warranty work. Ensures startup is completed or resolves any issues, providing customer with startup documentation. Ensures startup dates are entered for assets in NxGen and all equipment started by service is registered in Warranty Navigator. Provides warranty certification to the EqNA customer. Ensures all SRs are invoiced promptly upon scope completion. Acts as first point of contact for warranty requests for EqNA customers, working with CRC and Warranty Service Coordinator (WSC) to dispatch technicians promptly and file claims. Escalates and resolves issues preventing service warranty work, including parts and resources availability, and works with product technical support to accelerate cash collections. Facilitates technical support for EqNA customers as needed. Qualifications 10+ years of industry experience or Technical Engineering or Construction degree graduate. Experience with Microsoft Office suite (Word, Excel, Outlook), Adobe Writer, and basic Windows operating system. Ability to work independently and as part of a team. Excellent verbal and written communication skills. Strong interpersonal and collaborative skills. Good conflict resolution skills. Ability to positively represent Johnson Controls and communicate with others at varying technical levels. Ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence. Attention to detail and organizational skill. Preferred BA degree in Engineering or Construction. HVAC equipment knowledge. Proficiency with MS Office Suite. Compensation & Benefits HIRING SALARY RANGE: $90,000 – $125,000. Salary to be determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package. Equal Employment Opportunity Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. #J-18808-Ljbffr YDU JC Air Cond & Ref Inc.- Dubai