Parts Counter Associate

Parts AssociateDo your best work with Acme Tools as a Parts Associate if you:Are always on the moveAre mechanically inclined & know your way around 'the shop' & parts counterAre a go-getter with the ability to solve problems & provide excellent customer service at the same timeDon't mind getting a little dirt on your hands in your day jobEnjoy having evenings, holidays, and Sundays offAbout Acme Tools:For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.You'll Enjoy Our:Work-Life Balance – Evenings, weekends & holidays offOn-the-Job TrainingProfessional Development Training & ProgramsCompetitive PayGenerous PTOPaid Holidays - We are closed the 6 major holidays of the yearWork Environment – Everyone takes pride in their work & can see their impact on the companyEmployee DiscountsFantastic Employee Referral ProgramWe Also Provide:Various Medical, Dental & Vision insurance plans to fit any lifestyle & familyMedical & Dependent Care Flexible Spending Accounts100% Company-Paid Short- & Long-Term Disability401(k) Program & Company Matching100% Company-Paid Group Life InsuranceAdditional Voluntary Life InsuranceYou'll Take Ownership Of:Working with internal & external customers to find the correct parts in a timely & efficient mannerMaintaining stocking levels & researching parts pricing & labor estimatesIdentifying new parts & part categories that need to be added to increase customer satisfaction levelsInteracting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repairAssisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service areaCreating service orders & distributing work orders to Service TechniciansMaintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activityCompleting related tasks as assignedYou'll Need To Have:Customer service skillsComputer skills & the ability to learn new softwareKnowledge of tools & equipmentWe'd Love If You Have:Mechanical aptitudePrevious parts experiencePhysical Requirements Of The Job:Ability to lift up to 50 lbs.Ability to sit, stand & walk for the majority of your shiftAbility to occasionally push, pull, squat, bend, & reach*Employment offers are contingent on drug-screen and background check. Acme Tools is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.