Parts Counterperson Lexus of Birmingham

The Parts Counterperson is responsible for picking up and delivering parts and for the carrying out of those jobs and/or assignments set forth by the department manager. This person will administer internal procedures and reports.

• Provide outstanding customer service by assisting customers at the parts counter addressing inquiries and offering expert advice on parts selection.
• Handle phone inquiries and provide information on parts availability pricing and compatibility.
• Efficiently and accurately process parts orders ensuring timely delivery to customers and service technicians.
• Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
• Monitor and maintain adequate levels of inventory to meet customer demand.
• Conduct regular stock checks reconcile discrepancies and update inventory records in the dealerships system.
• Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
• Stay informed about new products and advancements in automotive parts to provide up-to-date information.
• Handle cash and process payments accurately providing customers with receipts for transactions.
• Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.

Qualifications :

• 1 years of experience in automotive dealership parts department.
• Strong customer service skills with the ability to build rapport and provide excellent assistance.
• Knowledge of automotive parts and their applications.
• Familiarity with inventory management systems and basic computer skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing background check MVR.

Additional Information :

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Weekend availability required

Benefits:

• Medical dental vision insurance
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

*All your information will be kept confidential according to EEOC guidelines*

Remote Work :

No

Employment Type :

Full-time