Convenience Store Manager

Job Description

Job Description

Principal Responsibilities:

Give every guest outstanding guest service by providing and creating a guest friendly environment and following our GUEST Approach. Greet every guest as they walk in the front door, understanding their needs, Eye contact, Smile and Thanking the guest sincerely.

*Oversee cash management procedures which includes PDI, Sales, Receiving, Coin ordering.

*Proper handling of all products which includes, but is not limited to, ordering, receiving, rotating, freshness, quality, quantity and returning out of code and damaged product in a timely fashion.

*Manage all safety programs and ensure proper execution and compliance. Report all customer and employee incidences in the appropriate time frame.

*Supervise the day-to-day task assignments for Team Members.

*Maintain all equipment in clean and proper operating condition.

*Recruit, hire, train and develop all Team Members, GSM’s and Assistant Manager.

*Properly implement and execute all company programs.

*Maintain the store property to Board of Health and company sanitation standards.

* Manager will have to operate the cash register, scan items, bag merchandise and make and provide change for purchases.

*Willing and able to slice and make all types of food service items.

*Treat everyone fairly and do not discriminate towards anyone.

*Must be able and have the ability to open and close the store on time. Operating hours are 4:30 am till 10pm.

Requirements:

*High School diploma or High School Equivalency.

*Must possess a valid driver’s license.

*Must have a reliable vehicle because position requires some travel.

*One year prior management experience.

*Willing to accept responsibility in all facets of the position which includes but not limited to store’s

performance, overall performance of the team and their personal actions and behavior.

*Able to communicate with employees and guests.

*Able to read, count and write and accurately complete all documentation.

*Able to operate and use all equipment necessary to run the store.

*Able to freely access all areas of the store including the front of the store, the back of the store and

register area without accommodations.

*Able to climb ladders.

*Able to stand for long periods of time.

*Ability to move, lift and handle merchandise throughout the store generally weighing 50lbs without

restrictions and on a consistent basis.

*Able to perform the following physical behaviors occasionally during the shift; bending, stooping, squatting, crouching, kneeling, pushing reaching above your head and reaching below waist.

*Able to report to work on time, even when it snows and inclement weather and the ability to work flexible hours/days/nights/weekends/holidays in order to oversee the store operations. A Manager must work a minimum of 45 hours per week. The 45 hours are made up of a minimum of five nine hour days and one of them must be a weekend day or night. The nine hours start a half hour prior to the store’s opening. If a manager chooses to go in earlier, they are permitted to go in a maximum of one hour prior to when the store opens. If schedule and the Manager’s performance permits, the Manager can have one full weekend off a month. Store hours are 5:00am to 10:00pm Monday-Friday and 6 am-10 pm Saturday and Sunday.

*Must maintain appropriate car insurance that you are required by NJ Law. Heritage’s in no way provides Collison or Comprehensive Coverage on your vehicle. Consult with your insurance professional for guidance.