Medical Assistant II - Urgent Care - Atrius Health

Medical Assistant

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

Location: Burlington, Massachusetts

Department: Urgent Care

Schedule: Full time, 40 hours/weekly

As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians.

Primary Responsibilities:

• Provides efficient flow of patients to optimize patient appointment availability
• Greets and escorts patients to exam rooms according to policy and procedures
• Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height
• Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department
• Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date
• Keeps patients informed of visit status, unforeseen delays and other relevant information
• Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active
• Assists in resolving minor patients' concerns and complaints as appropriate
• Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
• Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire
• Experience acquired through 3+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience)
• Knowledge of reagent stability and storage
• Understands the testing procedure and factors influencing test results
• Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

Preferred Qualifications:

• Associate degree in medical assisting or graduate of medical assistant certification program
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• Experience typically acquired through a minimum of one-year prior experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.