Support Engineer

Support Engineer

Location: Minnesota, MN

Duration: Fulltime

Skills Desired:

• TWS (Tivoli Workload Scheduler 10) Advanced
• TDWC
• Master Domain Manager
• Backup MDM
• JSC (Job Scheduling Console) Advanced
• Agent Management (Fault Tolerant, Extended, etc.)
• WebSphere
• Excellent UNIX skills
• Shell Scripting abilities
• Familiar with database technologies – DB2
• Good Networking skills
• IBM Tivoli Certification
• Experience with ServiceNow application
• ITIL Certification
• Troubleshooting experience.
• MS Windows experience.
• UNIX experience.

Roles and Responsibilities:

• Hands on experience in design, configuration of TWS platform
• Build and maintain IWS Platform with high availability in AWS
• Build and maintain Dynamic Workload Console
• Maintain & Support DR and Swing in AWS
• Migration of Tivoli Workload Scheduler (TWS) To AWS
• Assess the current state architecture of TWS installation in AWS
• Migrating the platform from AIX to Linux
• Establish an appropriate DR strategy in AWS
• Installing of TWS in AWS
• DB2 migration
• Managed TWS Platform Support - L1/L2 support resources
• Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization
• Expert in all phases of “Scheduling” and “Support” Roles listed above.
• Keeps up with current Tivoli products to include new product offerings and patch releases.
• Makes recommendations to management for upgrades and patch levels for all TWS products.
• Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.)
• Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel.
• Provides on call support for Tech Batch Scheduling Tivoli
• Provide platform administration support liaising with product vendor (upgrades/ Security patches)
• Managing scheduling objects
• Configuring Alerts
• Managing Account IDs for Job execution
• Calendar Configuration
• Deploying agents into the Workload servers
• Support BCP/DR