Case Manager BSW

Case Manager (BSW) Job Summary The BSW Case Manager serves to facilitate complex discharge planning and is a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. They collaborate with RN/MSW Case Manager for guidance with medically and/or psychosocially complex cases. The BSW Case Manager, along with the other members of the healthcare team, accepts responsibility, authority, and accountability for management of care in accordance with current policies, procedures, mission, vision, and values of UVA Health Northern VA & Culpeper. They serve as a resource for discharge planning and care coordination, maintaining current knowledge of available community resources and post‑acute care options. Qualifications Education: 4‑Year Bachelor's Degree required – Bachelor’s Degree in Social Work from a school accredited by the Council on Social Work Education. Experience: 2 or more years of professional social work experience or two or more years of healthcare experience preferred; case management or related experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: Registered nurse in Virginia or Social Work degree required; case management certification preferred. Additional Skills/Requirements Required: Weekend and holiday coverage; strong problem‑solving skills; ability to apply critical thinking in a variety of situations; effective verbal and written communication skills with all levels of staff; basic computer competency; advanced assessment and teaching skills; knowledge of medical terminology; strong customer relation skills; excellent organizational skills with ability to manage, prioritize, and follow through multiple tasks. Additional Skills/Requirements Preferred: Knowledge/competence of Microsoft Office products and keyboarding. Competencies Communication Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations. Quality Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core public safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues. Patient Service Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow‑up appointments and Health Care Education) is accurately communicated. Physical Demands Medium to heavy physical demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use safe handling equipment. Additional Responsibilities Safety equipment such as HEPA mask may be required for infection prevention. On call responsibilities as directed. Ability to travel between campus buildings, remote facilities, and out of town as needed. The incumbent may be asked to perform additional duties as assigned. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, is fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. #J-18808-Ljbffr The Rector & Visitors of the University of Virginia