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Remote Senior Director, 24/7 Contact Center & AI Transformation

Alzheimer's Association International

Chicago, IL
  • Remote job

The Alzheimer's Association is seeking a Senior Director, Contact Center, to lead our 24/7 helpline operations, ensuring clinical quality, high constituent experience, and responsible AI use. You will manage a large team, guide technology adoption, and partner with IT to scale AI-enabled operations. The role requires 10+ years in contact centers with 5+ in senior leadership, plus a track record in healthcare nonprofit settings. #J-18808-Ljbffr Alzheimer's Association International

Vacancy posted 1 day ago
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