Personal Training Manager

Job Family: Personal Training Location: 8716 Research Blvd Suite 100, Austin, TX 78758 Reports to: Managing Partner Position Overview We are looking for a Personal Training Manager that supports a high‑performance, high‑care culture that operates with speed and urgency in delivering results through member integration, programming, and development. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a “no judgments” environment. What You’ll Do As the Personal Training Manager at Crunch, you will lead, develop, and support a team of certified Personal Trainers and Personal Training Sales Consultants to deliver exceptional results for our members and drive business performance. You’ll be responsible for hiring, training, and managing your team, coaching them to acquire and retain clients while meeting club goals. You will oversee the CrunchOne Kickoff experience, ensure accurate administration of PT services including client programming, supplements, and progress tracking, and maintain performance data to inform strategic decisions. In this role, you’ll also collaborate with club leadership, provide outstanding customer service, and ensure operational accuracy and compliance across all training activities. What Success Looks Like Builds and develops a high-performing personal training and sales team through hiring, training, ongoing coaching, and performance management Consistently meets club goals by driving new client acquisition, client retention, and personal training sales through the CrunchOne Kickoff experience and team coaching Upholds high standards in all personal training operations, including client programming, progress tracking, dotFIT management, supplement sales, and delivering timely, high‑quality member support About You You motivate others through example, maintaining high standards for execution, making sound decisions efficiently and remaining accountable for outcomes. Leading from the front, you maintain structure, and address performance gaps directly and constructively. You identify opportunities for improvement and build processes that support consistent performance. You exhibit focus through demanding, long‑term responsibilities. Responsibilities Hire, train, and manage performance of a team of qualified Personal Trainers and Personal Training Sales Consultants Assist in the development and fitness expertise of all Crunch team members Meet both new client acquisition and existing client retention targets for the club Coach and guide direct reports on how to engage, prescribe, acquire, and retain clients Conduct 1:1 meetings with direct reports to review performance, motivate, and guide to achieving individual and company goals Administer and manage the CrunchOne Kickoff experience through demonstrating, coaching, and guiding with the goal of acquiring personal training clients Drive Crunch One Kickoff appointments and achieve weekly and monthly new client targets Ensure accurate administration of PT services including, but not limited to, dotFIT program and supplements, client programming, and progress tracking Maintain accurate reporting and data for insights into performance of the department Isolate, align, and direct resources informed by KPIs & organizational priorities Provide excellent customer service by responding to all member inquiries within 24 hours Report to the Managing Partner and Market PTM on key results and action plans Maintain accurate time clock and personal training session utilization records for proper labor controls and integrity Maintain accurate and up‑to‑date certification/CPR records of all personal training staff Qualifications 3+ years of experience as a personal trainer required Experience executing plans and managing KPIs required Experience managing and leading a team of 3‑10 employees preferred Must have solid understanding of fitness industry, market and key business drivers CPR/AED certification required (can be obtained within 30 days of hire) Certification required in one or more approved Nationally Accredited Certifications: American College of Sports Medicine (ACSM) Certified Personal Trainer Health Fitness Specialist American Council on Exercise (ACE) Personal Trainer Certification The Cooper Institute International Fitness Professionals Association (IFPA) Personal Fitness Trainer Certification National Academy of Sports Medicine (NASM) Certified Personal Trainer Corrective Exercise Specialist (CES) Performance Enhancement Specialist (PES) National Exercise and Sports Trainers Association (NESTA) National Federation of Professional Trainers (NFPT) National Strength and Conditioning Association (NSCA) Certified Strength and Conditioning Specialist (CSCS) International Sports Sciences Association (with NCCA accreditation) Certified Strength and Conditioning Specialist Physical Requirements Must be able to lift or move 50 lbs Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking Education Requirements High school diploma or GED required Bachelor degree preferred Travel No travel required Benefits PTO Subsidized health insurance coverage (health, dental, vision) for full time positions Basic Life and AD&D HSA Short‑term disability Free gym membership EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug‑free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness – Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness – Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. #J-18808-Ljbffr