Boat Club Dockmaster (Entry Level) - Lake Union

Job Description

Job Description

Navigate Your Way to Success: Join Our Crew Today!  

Be a part of the world's largest and fastest growing boat club as we make life better one boat trip at a time because life is better on the water! If you have a great attitude, enjoy spending time on the water, and would like to work hard with an excellent team as we provide red carpet service for our amazing club members, you would be a great fit for our Freedom Dream Team! 

We are currently hiring Dockmasters to help run our docks and serve our members with excellence at our 11 locations across the Puget Sound, Lake Washington, and Lake Union. The position is fast paced, fun, and incredibly dynamic. In addition to interacting with our members, you will have the opportunity to develop your boating skills as you help maintain, fuel, and clean our high quality fleet of boats.    

As a team, we are committed to delivering an unparalleled boating experience that stands head and shoulders above other clubs and services. From the moment our members arrive, we greet them with genuine smiles and usher them toward unforgettable journeys on our stunning fleet of boats. And the hospitality doesn't end there; upon their return, we're there with smiles once more. They simply step off the boat, and we handle the rest, ensuring a seamless and hassle-free experience from start to finish. Come join a team that sets the standard for remarkable boating experiences!

We consistently endeavor to foster positive professional growth based on a strong set of core values: 

• Great Attitude
• Excellence
• Teamwork
• Remarkable Service
• Trustworthy

Year-round, full-time, and part-time positions are available (with plenty of opportunity for upward mobility!). We believe in promoting internally first - starting with our Dockmasters!

We have 7 locations on the Puget Sound throughout Washington, plus 4 locations on Lake Washington and Lake Union!

• Seattle (x4)
• Tacoma
• Edmonds
• Kirkland
• Olympia
• Port Orchard
• Poulsbo
• Everett

QUALIFICATIONS:

• High School diploma or GED equivalent 
• Must be at least 18 years old
• Boating experience or love for boating is a plus (we train boat driving/ operating)
• Ability to perform minor boat maintenance like bilge pumps, fuses, fluids, etc. (we will train and assist with this)
• Physical ability to lift/ carry up to 30 lbs
• Physical ability to board and de-board boats dozens of times per day
• Physical ability to clean boats, often using a handle-mounted brush, water hose, and other implements
• Physical ability to kneel/ bend to clean interiors of boats/ boating compartments
• Vision adequate to read/ manipulate hand-held computer tablets, often in bright sunlight
• Have a personal mobile device for company communication apps (Slack, ADP, etc.)
• Ability to maintain a calm, positive attitude during periods of high activity
• Highly effective communication skills and friendly customer service are required
• Must be a self-starter and capable of working without direct supervision
• High attention to detail
• Maintain a clean work area
• Control traffic in the marina area and assist members with docking boats
• Always operate with an emphasis on member hospitality
• Use the "clean as you go" method when performing your work duties
• Adhere to all safety policies
• Maintain a cooperative, team attitude in working with supervisors and fellow employees.
• Maintain a positive attitude toward the dock and the job being performed.