Revenue Manager

Job Description

Job Description

Overview

Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. We’ve been inspiring people in finding their “well way of life” at our world-famous resort destinations since 1979. We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us. Are you ready to join our cause?

The Revenue Manager is responsible for implementing and supporting Canyon Ranch pricing, yield, distribution and selling strategies, and revenue management best practices in order to maximize total revenue, drive growth and increase profitability for the company. Prior hospitality experience highly preferred.

This position will be remote with a preference to be near one of our locations (Austin, Fort Worth, Las Vegas, Lenox, Tucson)

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE

Forecast and Analysis:

• Forecasting and reporting for resort revenues with high accuracy.
• Highlight trends that impact the forecast, historical performance, analyze future pace, and present strategy recommendations to property teams, ownership and corporate teams.
• Develop reporting for revenue and analysis as needed.
• Identify opportunities and apply revenue management techniques and critical analysis to maximize performance and profitability in other departments of the resort such as spa, food & beverage, health & performance.
• Support to the Area Director of Revenue Management and the Director of Revenue Management.

Strategies:

• Implement and support revenue management best practices.
• Create, implement, measure, and adjust inventory control strategies for the resort based on forecasted demand and remaining capacity in order to maximize total resort revenues, market share and profitability across all departments.
• Align strategies with sales, marketing, digital, reservations and other stakeholder departments’ guidelines and initiatives in order to meet business goals to drive revenue growth and increase profitability and to achieve/exceed budgeted revenues and profitability while growing market share.

Systems and Operations:

• Manage key aspects of the property management system, booking engine and electronic distribution and monitor channel performance.
• Manage Central Reservations System (CRS) to ensure appropriate pricing and availability of inventory across all channels.
• Build rate codes and manage any system issues and improvements.

Meetings:

• Attend, support and as needed lead weekly revenue meetings and Daily Business Reviews.
• Attend other meetings as requested by General Manager or Corporate Director of Revenue Management.
• Represent the Revenue Management department of Canyon Ranch in all interactions and communications with both internal and external stakeholder (meetings, conference calls, projects and initiatives, written communications, emails, reports) ensuring an exemplary degree of professionalism.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Strong analysis and forecasting skills.
• 3-5 years previous experience in hospitality/hotel industry or related field a plus.
• Capable of high level organization and data analysis in MS Excel.
• Demonstrated proficiency in concepts such as RevPAR, RGI and their use in measuring market share.
• Demonstrated skill in competitive rate analysis using industry-standard competitive rate shopping services.
• Proficient with hospitaity management systems including Opera and Synxis experience a plus.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Total Days of vacation, sick and holiday time off
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave

LOCATION: This position will be remote with a preference to be near one of our locations (Austin, Fort Worth, Las Vegas, Lenox, Tucson)

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