SERVER

Job Description

Job Description

Description:

Servers – Position Overview

Servers are responsible for delivering an exceptional dining experience that ensures the highest level of member and guest satisfaction while also maximizing sales opportunities.

Key Responsibilities (All Servers):

? Service & Guest Interaction

• Greet members and guests promptly, present menus, inform them of specials and menu changes.
  
• Provide recommendations, upsell items, and answer any questions about the food, beverages, or service.
  
• Take accurate food and beverage orders, ensuring timely and correct communication with the kitchen.
  
• Verify the presentation and quality of all orders before serving to guests.
  

? Sales & Transactions

• Accurately total bills, present checks, process payments, and complete all sale transactions.
  

? Daily Duties & Side Work

• Complete all assigned side work as per the closing section chart or as directed by the Food and Beverage Manager.
  
• Perform additional tasks, setup, or breakdown activities as needed.
  

? Inventory & Cleanliness

• Check and restock inventory to maintain sufficient supplies throughout the shift.
  
• Maintain cleanliness and organization of all tables, dishes, glassware, equipment, supplies, storage areas, refrigerators, windowsills, carpets, counters, floors, and both Men’s and Women’s Locker Rooms.
  
• Assist with bussing tables, resetting, and restocking the workstation as necessary.
  

? Alcohol Service Compliance

• Follow all procedures for the responsible selling and serving of alcoholic beverages.
  
• Request valid identification from any guest appearing under 21.
  
• Discontinue alcohol service to any member or guest who appears intoxicated.
  

? Additional Duties

• Serve and maintain the patio dining area.
  
• Provide tableside wine service as needed.
  
• Assist with the setup and reset of rooms for banquets, as well as serve guests during banquets or catered events.
  
• Help with the setup and breakdown of BBQs, buffets, or portable bars.
  
• Wash dishes and glassware if needed.
  
• Work in other departments as assigned by management.