Industrial Engineer
$89k - $133kJetBlue Airways
Position SummaryThe Industrial Engineer position supports the Manager in working with operational teams to improve processes in order to drive higher operational efficiency. The Engineer applies advanced analytical, statistical, modeling, simulation, and process improvement techniques to Airport Planning/Layout and Standards establishment projects for both Operations and Resource Planning. The Engineer is highly skilled at synthesizing and presenting data in potentially ambiguous situations with minimal direction.Essential ResponsibilitiesUse modeling/forecasting techniques to analyze schedules and recommend changesUse analytical techniques to identify and recommend operational improvementsConduct simulation modeling and statistical analysis for demand capacity assessments and to identify process bottlenecks, performing sensitivity analyses where neededRecommend new operational processes and/or procedures using tools such as Six Sigma, spreadsheet modeling, and discrete event simulationApply data analysis by extracting, transforming, and analyzing data using SQL, Python, Excel, and other analytical tools to provide perspectives on problem scope, impact, and recommendations to key stakeholdersEstablish business cases in support of corporate initiatives and provide forecasted benefitsPerform time studies to establish operational standardsGuide cross-departmental project teams to define, analyze, and recommend improved processesAssist in identifying areas of improvement opportunity (e.g. business processes) by utilizing various tools such as process mapping, time study data collection, and other continuous improvement toolsDevelop project timelines and own relationships with internal stakeholdersApply best practices and personal experience to support department/company strategy while understanding impacts to other areasMentor Industrial Engineering co-ops and/or Associate Industrial Engineers within project assignments or area of expertiseOther duties as assignedMinimum Experience and QualificationsBachelor’s Degree in Industrial Engineering, Operations Research, Civil Engineering, Mathematics, or relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experienceThree (3) years of work experience in Industrial Engineering, Operations Research, Systems Engineering, Civil Engineering, Simulation Modeling, or relevant experienceAdvanced level of statistical, modeling (Matlab, R, or Python), and/or computer simulation building knowledge (preferably in PROMODEL, ARENA, or similar software)Excellent analytical and quantitative skillsExcellent verbal and written communication skillsAdvanced knowledge in Microsoft Office Products: Word, Excel, Access, and PowerPointAble to effectively influence others at equal and higher levels of the organizationAbility to work independently and in a team environmentAbility to work under pressure in a fast paced, deadline driven team environmentAvailable for occasional overnight travel (10%)Pass a pre-employment drug testLegally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and QualificationsMaster’s degree in Industrial Engineering, Operations Research, Systems Engineering, Civil Engineering, or Computer SciencePrior airline/aviation or airport planning experienceProficiency with SQL for querying and analyzing data; exposure to Python or similar analytical tools preferredCrewmember Expectations: Regular attendance and punctualityPotential need to work flexible hours and be available to respond on short-noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraftOrganizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and PassionPromote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.Equipment:Computer and other office equipmentWork Environment:Traditional Office EnvironmentPhysical Effort: Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)Compensation:The base pay range for this position is between $89,000.00 and $133,000.00. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
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