Accounts Receivable Specialist

Position SummaryThe Accounts Receivable Specialist is responsible for managing customer accounts receivable, administering credit and collection activities, processing cash receipts, and resolving customer deductions. This position plays a key role in maintaining accurate financial records, minimizing past-due balances, and supporting positive customer relationships. The ideal candidate is detail-oriented, organized, and able to communicate effectively with both internal teams and external customers.Key ResponsibilitiesAdminister company credit policies, including processing credit applications, performing credit checks, establishing credit limits, and maintaining customer account information.Monitor and analyze accounts receivable aging reports, identify past-due balances, and proactively follow up with customers to ensure timely collections.Investigate and resolve customer deductions, retail chargebacks, promotional allowances, and payment discrepancies in collaboration with Sales, Accounting, and Customer Service teams.Process and accurately apply customer payments, including checks, electronic payments, and other cash receipts.Maintain accurate accounts receivable records, supporting documentation, and customer account information.Communicate professionally with customers regarding outstanding balances, payment arrangements, account discrepancies, and credit-related inquiries.Track and report key accounts receivable metrics, including aging trends, collection performance, and credit activity.Assist with month-end closing activities, account reconciliations, and other accounting responsibilities as assigned.Identify opportunities to improve accounts receivable processes, accuracy, and efficiency.In addition to working in a strategic, dynamic and collaborative work environment, with a tight knit team, The Watkins Company offers a competitive benefits package including best in class Medical, Dental, Life and AD&D Insurance, 100% employer paid leave, as well as a flexible working environment, hybrid scheduling for remote and in office work, generous PTO package available upon hire, 10 fully paid holidays, and $1 for $1 401k match program.The Watkins Company is an Equal Opportunity Employer. #LI-HybridRequired:Associate's degree in Accounting or a related field.Minimum of six months of relevant accounting or financial experience, preferably in accounts receivable.Intermediate or higher proficiency in Microsoft Office applications, particularly Excel and Outlook.Strong attention to detail with a high degree of accuracy in financial transactions and recordkeeping.Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.Strong written and verbal communication skills, including the ability to professionally address customer payment issues.Ability to work independently while collaborating effectively with cross-functional teams.Preferred:Previous experience with accounts receivable, credit administration, collections, or cash application.Experience working with accounting software or enterprise resource planning (ERP) systems.Familiarity with Vertex sales tax software.Experience resolving retail customer deductions, chargebacks, and promotional allowances.Experience in a manufacturing, consumer packaged goods, or distribution environment. #J-18808-Ljbffr