System Administrator 2 (4698C), Facilities Services - #88879

About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world. About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world. At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full‑time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups. We invite applicants who are inspired by our Principles of Community and who are eager to be part of our exciting Strategic Plan, which charts Berkeley's next era of excellence. Learn more about some of our accomplishments at Points of Pride. Departmental Overview Facilities Services works to continuously improve the campus in partnership with all members of the University community to ensure that classrooms, laboratories, and offices support teaching, learning and research. Through the efforts of over 400 dedicated staff members and serving over 10M building square feet and 1100 acres, Facilities Services includes the asset management program, custodial services, maintenance operations, engineering and technical services, environmental services, grounds operations, the Cal Zero Waste program. Position Summary The Systems Administrator 2 serves as the backup technical administrator for hardware, operating systems, and network management. This position assists in the planning, installation, configuration and testing of hardware and software components to ensure the integrity, reliability and security of data and systems. The Systems Administrator 2 supports mobile device deployment and management, IT inventory management, and hardware distribution, while providing customer service and response to incoming support requests. This position applies professional concepts to systems and problems of moderate scope and manages documentation related to inventory, processes, or policy requirements. The Systems Administrator 2 works closely with the Systems Administration team to keep infrastructure stable and secure. Responsibilities 20% Respond and process incoming support ticket requests for service from departments within Facilities Services. In particular, manage user accounts, respond to end‑user support tickets and provide backup support for systems administration. 20% Order, configure, deploy and manage end user devices, which may include computer workstations, laptops, tablets, and mobile phones. Manage and maintain inventory. 15% Under general supervision, manages centralized computer servers. Assist with monitoring and configuring infrastructure to maintain integrity, security, and stability. Perform regular system maintenance activities. 10% Under general supervision, implements system enhancements (software and hardware updates) that improve the performance and reliability of supported systems. 10% Work with system administration and project management teams to support departmental projects. 10% Assists with management and execution of security controls to prevent unauthorized access to systems and data. Includes firewall management, Windows and Linux server security controls. 5% Monitor disaster recovery systems, campus backup for unit data, and server OS/images. 5% Applies professional concepts to create and manage documentation related to procedures and policies. 5% Maintain skills via independent study, self‑paced, and/or group training or other resources as approved. Required Qualifications Must have basic knowledge of system performance and the actions needed to improve or correct performance. Basic knowledge of the design, development and application of technology and systems to meet business needs. Must be able to communicate technical information in a clear and concise manner, both in writing and verbally. Customer service focus and ability to prioritize and manage multiple, simultaneous tasks. Ability to automate system or application configuration with various configuration management tools, or scripting methods. Demonstrated experience with Microsoft Active Directory Services, Microsoft Server OS administration to include Desktop OS integration into Active Directory. Knowledge and experience with virtualized systems. Experience administering complex server infrastructure. Basic knowledge of system security requirements and backup and recovery needs. Requires general knowledge of networking, cabling, and hardware components. Preferred Qualifications Experience administering firewalls - preferably Palo Alto. Familiarity with network storage systems. Linux Server OS administration experience. Education / Training Bachelor's degree in related area and/or equivalent experience/training Licenses / Certifications ITIL Foundations certification (or equivalent) (Preferred) CompTIA A+ Technician (or equivalent) (Preferred) CompTIA Network+ (or equivalent) (Preferred) Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted hourly range that the University reasonably expects to pay for this position is $45.38 - $58.27, Step 1 - Step 6.5. This is a non-exempt, bi-weekly paid position. This is a full-time (40 hours/week) Career position eligible for UC benefits. Other Information This position is eligible for up to 3 days/week of remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change. This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee. This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. “Misconduct” Means Any Violation Of The Policies Or Laws Governing Conduct At The Applicant’s Previous Place Of Employment, Including, But Not Limited To, Violations Of Policies Or Laws Prohibiting Sexual Harassment, Sexual Assault, Or Other Forms Of Harassment, Discrimination, Dishonesty, Or Unethical Conduct, As Defined By The Employer. For Reference, Below Are UC’s Policies Addressing Some Forms Of Misconduct UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr University of California, Berkeley