Facilities Manager - Cincinnati, Ohio

Salary: $47,500 – $59,000 annually Schedule: Varies based on operational needs (includes evenings, weekends, and events) Responsibilities Operational Leadership Provide oversight of day-to-day operations across multiple facilities. Ensure consistent execution of company policies, procedures, and service standards. Manage staffing plans, scheduling, and labor allocation. Maintain facility cleanliness, safety standards, and operational readiness. Coordinate maintenance vendors and oversee preventative maintenance efforts. Support event operations and special initiatives as required. Team Leadership & Conflict Resolution Directly supervise frontline team members and supervisors. Lead hiring, onboarding, training, and performance management. Conduct coaching conversations and administer corrective action when necessary. Address employee and customer conflicts promptly and professionally. Foster a culture of accountability, respect, and teamwork. Identify and develop high-potential employees. Financial & Administrative Oversight Assist in preparation and review of budgets and financial performance. Monitor labor costs, overtime, and operational expenses. Review revenue reporting and identify opportunities for operational improvement. Ensure compliance with contractual obligations and company standards. Client & Stakeholder Engagement Serve as a leadership presence for clients and property stakeholders. Resolve escalated customer concerns in a timely and professional manner. Maintain consistent communication with regional leadership. Qualifications Prior leadership experience in parking, facilities, hospitality, or related service industry. Demonstrated ability to manage teams across multiple work environments. Strong time management and organizational skills. Experience in conflict resolution and performance management. Bachelor’s Degree preferred or equivalent experience. Ability to work flexible hours including evenings and weekends. Core Competencies Strong people leadership and coaching ability Conflict resolution and de‑escalation skills Effective time and labor management Professional communication across all levels Accountability‑driven mindset Operational discipline and attention to detail Ability to prioritize and manage multiple responsibilities Physical Demands Ability to work in outdoor elements including heat, cold, and rain. Ability to lift, push, and pull up to 50 pounds. Ability to stand and walk for extended periods. Frequent bending, stooping, and lifting throughout shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FSLA Status: Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E‑Verify. #J-18808-Ljbffr LAZ Parking