Shop Technician

Who We Are

At Encore Fire Protection we are proud to be the east coasts largest full-service fire protection company serving over 90000 customers from Maine to Louisiana. With a team of over 2200 dedicated employees we provide innovative customized fire suppression fire sprinkler and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth innovation and maintaining a culture that thrives on success and commitment to safety. Our missionTo be the best fire protection company the industry has ever seen.

The Opportunity

As a Suppression Shop Technician at Encore you will be a key part of keeping our field teams and customers ready and protected. You will service repair and maintain portable fire equipment and extinguishers while helping keep the shop and materials organized stocked and ready for the next job. This is a hands-on warehouse and shop-based role that is a great fit for someone who likes working with tools enjoys staying organized and wants a path into the fire protection trade.

Over time this position can open doors to field technician roles or other opportunities within operations with training and mentorship provided along the way.

Key Responsibilities

You like keeping things in good working order whether it is a fire extinguisher a pallet of parts or the back corner of the warehouse that everyone else forgets about. You will split your time betweenhands-onequipment work and keeping the shop running smoothly so field teams can stay focused on the this role you will:

• Service repair and maintain portable fire equipment and fire extinguishers.
• Learn and follow fire suppression testing and inspection procedures from experienced team members.
• Spot issues where equipment is not working properly or not meeting current requirements and notify the right person on the team.
• Maintain and update basic inventory records using tools such as Microsoft Excel or other digital systems.
• Pull prepare and organize orders for delivery to job sites so field technicians have what they need.
• Receive verify stage and stock incoming materials in the correct locations.
• Keep the shop and warehouse clean organized secure and safe at all times.
• Assist with deliveries or loading and unloading vehicles as needed.
• Support the suppression repair team with additional shop and warehouse tasks as assigned.

#LI-EJ1

What You Bring to the Table

• Self-motivated mindset with a strong desire to learn and grow in the trade
• A team-first attitude and willingness to jump in and help wherever needed in the shop
• Ability to quickly learn and follow technical and safety instructions
• Comfort using basic hand tools and common shop or warehouse equipment
• Basic computer skills including the ability to update simple spreadsheets or inventory lists
• Solid attention to detail when labeling stocking and servicing equipment
• Comfort being on your feet for most of the day and handling materials as part of normal work

What Makes You Stand Out

• You have a high school diploma or GED with technical or industry related expearience preferred.
• You have one to three years of experience in a warehouse shop mechanical or service environment.
• You have hands-on experience with portable fire extinguishers or other life safety equipment.
• You are familiar with basic safety standards in a shop or warehouse setting.
• You have experience using Excel or other tools to track parts equipment or inventory.

Beyond the Paycheck

At Encore were all about creating a culture where success is celebrated. We recognize that our work makes peoples lives safer and we reward those who contribute to our growth. Heres what you can expect:

• Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.

• Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.

• Purpose-Driven Work Environment: We believe in working smarter not harder. Youll be part of a culture that values results and we empower our team to focus on impactful work.

• Swag: High-quality company swag and attire (t-shirts hoodies jackets) at least twice a year.

• People-Focused Culture : We know our greatest strength is our people. Thats why weve built a culture that encourages experimentation learning and improving together. Youll have the space to share your ideas and help shape a company that is constantly growing.

• Tools for Success: Access to leading-edge web-based productivity tools.

• Health and Wellness: Comprehensive medical dental and vision coverage to keep you and your family healthy.

• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match helping you save for your future.

• Life Insurance: Company-paid life insurance policy of $50000 to give you peace of mind.

EEO Statement

At Encore Fire Protection we protect people and property and that starts with how we treat each other. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin age disability veteran status status as a protected veteran genetic information or any other characteristic protected by applicable federal state or local law. If you need a reasonable accommodation at any point during the application or interview process please let us know at .

Required Experience:

IC