Senior Manager, Programs

Ohio Children's Alliance

Senior Manager, Programs

About Us:

Through its mission, the Ohio Children's Alliance fosters a brighter future for Ohio's children and families through advocacy, innovation, and collaboration with health and human services organizations.

Collaborate and advocate with great people! We are a team of talented and diverse people, who are passionate about building innovative solutions to challenges facing kids and families. With community agencies as our partners, we are empowering families to raise Ohio's next generation of leaders. Join us!

Role Overview:

We are seeking a strategic, collaborative, and results-driven leader to serve as Senior Manager, Programs. The full-time position will be responsible for the leadership and oversight of a portfolio of Ohio Children's Alliance programs and initiatives, including Behavioral Health Respite. This role is ideal for a professional with strong program management expertise, the ability to connect day-to-day operations to broader organizational goals, and a passion for improving outcomes for children and families. Reporting to the Senior Director of Programs, the Senior Manager, Programs will oversee program planning, implementation, and continuous quality improvement while supporting staff development and ensuring effective use of resources.

The ideal candidate brings advanced communication, project management, and problem-solving skills; works effectively both independently and collaboratively; and uses data, performance measures, and strategic insight to guide decisions. This leader will build strong internal and external partnerships, coach and support team members, anticipate challenges and opportunities, and help advance organizational effectiveness, innovation, and mission-driven impact across programs and initiatives.

Key Responsibilities:

• Programs & Operational Leadership:

Lead the planning, implementation, and evaluation of assigned programs or initiatives; develop and oversee work plans, timelines, and performance metrics; manage resources and budgets; and use data to strengthen program quality, efficiency, and long-term sustainability.

• Team Development:

Supervise and support assigned staff through coaching, feedback, performance management, and professional development; foster an inclusive, accountable team culture; and delegate work in ways that promote clarity, productivity, and growth.

• Strategic Planning & Organizational Alignment:

Contribute to long-range planning and organizational alignment by identifying emerging needs, risks, and opportunities; lead change efforts; and ensure program strategies, workflows, and priorities support the Alliance's mission, values, and strategic direction.

• Stakeholder Engagement & Partnership Development:

Build and maintain strong relationships with internal teams, community partners, funders, government agencies, and other stakeholders; represent the organization in meetings and collaborative initiatives; and communicate clearly through presentations, reports, and cross-sector engagement.

• Continuous Quality Improvement:

Develop and refine procedures, documentation, and reporting practices that support compliance, transparency, and effectiveness; develop and monitor KPIs and outcomes; and apply continuous quality improvement strategies to address challenges and strengthen performance over time.

Qualifications:

The ideal candidate will bring advanced expertise in program leadership, strong written and verbal communication skills, and the ability to manage multiple priorities with sound judgment and attention to detail. They will demonstrate business acumen, data-informed decision-making, and the capacity to work independently while influencing and collaborating across internal and external teams. This role requires a leader who can coach others, build effective partnerships, anticipate future needs, and maintain accountability for outcomes, team performance, and continuous improvement.

This position is a Full-Time, Hybrid-Staff residing within the state of Ohio, expected to attend meetings and events as required by their position or requested by their supervisor. These meetings may be held anywhere in Ohio, typically in Columbus.

• Bachelor's Degree required; Master's Degree preferred
• 3+ years of behavioral health, child welfare, or social service management experience
• Behavioral health respite experience preferred
• A commitment to advancing equity
• Professional attitude and appearance
• Excellent written and verbal communication skills
• Highly organized; resourceful and proactive; pays close attention to detail
• Strong time-management skills, with the ability to prioritize tasks
• Ability to lead and collaborate with multiple teams of people simultaneously; establish influential relationships internally and externally
• Demonstrated strength in working independently
• High Proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint, Excel, and Copilot)
  

Why Join Us?

• Impactful Work: Be part of making a real difference in the lives of children and families across Ohio.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Supportive Team: Work with a passionate and dedicated team committed to excellence.
• Flexible Environment: Enjoy a dynamic work environment with flexibility.
• Diversity: The Ohio Children's Alliance is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome and value the contributions of people from different backgrounds, cultures, identities, and experiences, and we strive to create a work environment where everyone can belong, thrive, and grow.

Join us in our mission to create a brighter future for Ohio's children and families. Apply today and be a part of something truly special!