Quality Data Analyst

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Quality Data Analyst Job Title: Data Analyst IV Agency: Health & Human Services Comm Department: Quality Oversight Posting Number: 17242 Closing Date: 06/30/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,425.33 - $8,866.16 Pay Frequency: MonthlySalary Group: TEXAS-B-24 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 0231,0239,0271,0291,2652,2659,6046,6049,8051,8825,8846,8850,14N,14NX,15AX,16KX,181X,182X,183X,1D7X1 1N0X1,1N1X1,1N4X1,1N7X1,255A,25B,26B,350F,350G,351L,351M,352N,35F,35G,35L,35M,514A,514B,5I0,5I1A 65FX,65WX,681X,682X,683X,781X,782X,783X,86P0,8K000,CT,CTR,CTT,CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM ISS,IT,ITS,SEI15,SEI23 Job Description: The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Quality Data Analyst (Data Analyst IV). MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by supporting effective quality oversight of Managed Care Organizations (MCOs), hospitals, and other providers. The Quality Data Analyst reports to the Senior Data Analyst in the office of Value-Based Initiatives (VBI) within the MCS Quality Data Analytics and Reporting (QDAR) department. This office advances agency efforts to transition Medicaid to a value-based system offering better care, smarter spending, and healthier people and communities. The position serves as an integral analytical partner to program staff, helping to translate programmatic and business questions and needs into analytical frameworks and actionable findings that advance Medicaid and CHIP program operations and quality improvement. Working in consultation with the Senior Quality Data Analyst, VBI Manager, and with other agency staff, the position develops research questions and data analysis plans, identifies appropriate data systems and tools for carrying out the analyses, creates targeted queries, tests and validates results, interprets results/findings, displays results in tabular and graphical formats, and presents work verbally and in written and published formats. The ideal candidate will have experience gathering, tracking and reporting performance data; analyzing data to identify patterns and forecast performance; assessing data quality and suitability for use in analytics; and identifying gaps, errors, and inconsistencies using data analysis best practices. The position also conducts secondary analyses on quality and utilization data from the state’s External Quality Review Organization (EQRO) and other sources, performs reviews of current literature on analytic methods and health care quality improvement, and coordinates analytic projects through HHSC’s data use authorization processes. In addition, this position involves considerable writing tasks, including legislative reports and presentations for executive leadership. The ideal candidate thrives in an environment emphasizing: teamwork across program, policy and data to achieve goals, excellence through high professional standards, maintaining positive internal and external stakeholder relationships, the ability to explain analytical findings to non-technical program audiences, personal accountability, curiosity about how Medicaid and CHIP programs work and not just the data behind them, and use of critical thinking and independent judgement for effective execution of job duties. Essential Job Functions (EJF): Works collaboratively across MCS to identify innovative and effective solutions for clients and staff. EJF 1 (30%) Identifies research questions and data sources, develops data analysis plans, and complies with requirements and processes for the authorized use of agency data resources. Communicates project methodologies, processes, and timelines and identifies potential risks and difficulties. EJF 2 (25%) Creates data queries and data extraction methods, compiles and cleans data, validates analytic results, displays results in tabular and graphical formats, interprets results of analyses, proactively identifies emerging data trends, translates findings into programmatic recommendations. EJF 3 (20%) Performs research and develops technical and non-technical reports, summaries, and presentation materials for a variety of audiences, including agency leadership. Analyzes state and federal legislation and rules, agency policies, and program procedures for downstream effects on data and data analyses. This work may include researching similar policies or legislation from other states to see what occurred elsewhere or researching how past changes have affected HHSC programs. EJF 4 (15%) Performs reviews of current literature on analytic methods and health care quality improvement. Conducts analyses using data from other analytic projects and from a variety of sources, including claims and clinical data from regional health information exchanges. EJF 5 (10%) Demonstrates commitment to the values of MCS and HHSC, including showing initiative to take on new projects, being team-oriented, and providing outstanding customer service. Performs other duties as assigned. Knowledge, Skills and Abilities (KSAs): Knowledge of: Medicaid and CHIP program operations, managed care structures, or health and human services policy. Scientific research methods, statistical techniques, mathematics, geographical concepts, and their application to data analytics Patient level health and demographic data (e.g., Census, Vital Records, Medicaid, and related data) Data privacy, security, and transmission laws, standards, policies, and practices, particularly for sensitive healthcare information Health care quality improvement, performance measurement, and evaluation techniques Skill in: Translating program and business requirements into analytical questions, data models, and reporting solutions Using ACCESS, SQL, Business Objects or other database management or query software Using EXCEL or other spreadsheet software Python, SAS or related computer programming language for exploratory data analysis, data manipulation, and data clean up Graphical, tabular, and geographical presentation of data Data visualization software such as Tableau or Power BI Delivering verbal and written communications, including report writing and communicating complex data concepts to a variety of audiences Ability to: Work collaboratively across MCS to accomplish objectives Implement creative solutions to problems with keen attention to detail Balance team and individual responsibilities Manage, manipulate, and analyze complex data sets Plan, organize, and conduct data analytic projects Develop and interpret statistical data charts, maps, and tables Interpret and publish analytic findings Maintain detailed and organized documentation of data and other projects Work in a team and communicate analytical findings to technical and non-technical program and policy audiences in clear, actionable terms Show initiative and independent judgment Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria Two years’ experience in data analysis, research, compilation, and reporting. Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, healthcare/public health, or a related field is generally preferred. Experience with Medicaid, CHIP, managed care, or other health and human services program data is strongly preferred. Experience working alongside program or policy staff to translate business needs into analytical products is also preferred. Experience and education may be substituted for each other. Additional Information This position is eligible for a hybrid telework schedule, and staff are required to work in the Austin state office in accordance with division guidance. Telework availability is subject to agency policy and is not guaranteed. State of Texas employees participate in outstanding benefits: Excellent health benefits, Lifetime monthly retirement annuity, and Generous time off benefits. Additional benefits of joining the MCS Office of Quality and Program Improvement include: Leadership commitment to invest in and foster your professional growth or knowledge of the Texas Medicaid program and your career advancement. Having a profound impact on the lives of thousands of Medicaid clients that depend on Medicaid services throughout Texas. Being on the ground level of healthcare quality implementation, including the opportunity to work closely with stakeholders such as federal partners, providers, advocates, managed care organizations, and other healthcare contractors. Being part of a team at the forefront of interpreting, implementing, and developing quality initiatives that have a statewide impact. The opportunity to learn and engage with multiple domains of the healthcare delivery system, including managed care, fee-for-service, federal/state Medicaid partnerships and other activities related to the administration of the Medicaid program. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.