Program Manager II - SAP implementation

The Business Transformation Program Manager serves as a key execution leader within the Transformation Program Operations team, accountable for planning, governing, and delivering a defined functional area of the ERP implementation. Responsibilities Drive the end‑to‑end execution of assigned functional area and initiatives, ensuring scope, schedule, resources, dependencies, risks, and outcomes are actively planned, governed, and delivered in alignment with the overall ERP roadmap. Develop and maintain detailed program plans, integrated schedules, and milestone tracking, ensuring alignment across business, technology, data, and organizational readiness activities. Proactively identify, manage, and escalate risks, issues, and interdependencies across workstreams, collaborating with peer Program Managers and functional leads to support enterprise‑level decision‑making. Apply PMO standards and delivery discipline, including status reporting, dependency tracking, risk and issue management, change control, and deliverable quality management. Provide clear, accurate, and timely program status and insights to the Senior Program Manager, sponsors, and governance forums, translating complex information into actionable updates and recommendations. Support governance and decision‑making forums by preparing materials, tracking actions and decisions, and ensuring follow‑through on commitments and approved changes. Partner closely with business leaders, technology teams, system integrators, and organizational readiness/change partners to ensure plans are executable, coordinated, and realistic. Monitor vendor and partner performance within the assigned functional area, ensuring deliverables meet expectations and issues are surfaced early. Contribute to continuous improvement of program management practices by providing feedback on tools, templates, and processes and supporting adoption of PMO standards. Model strong execution, communication, and collaboration behaviors, fostering accountability and trust across cross‑functional teams. Additional job duties may be assigned as needed to meet the needs of the business and support our values. Qualifications Applicants must be currently authorized to work in the United States on a full‑time basis until the end of their appointment. Bachelor’s degree in business, project management, operations, technology, or a related field. 5–8+ years of experience supporting complex, cross‑functional projects or programs, with accountability for scope, schedule, and delivery outcomes. PMP Certification or the ability to obtain a PMP Certification within one year of hire. Demonstrated experience managing complex workstreams within large transformation initiatives or enterprise system implementations. Strong working knowledge of program and project management disciplines, including integrated planning, dependency management, risk and issue management, and status reporting. Experience operating within formal PMO or TMO governance structures, including stage‑gates, steering committees, and change control processes. Proven ability to influence and drive alignment across business and technology stakeholders in a matrixed environment, without direct authority. Strong communication skills, with the ability to clearly convey progress, risks, and recommendations to senior leaders. Ability to operate effectively in fast‑paced, ambiguous environments with evolving scope and priorities. Ability to travel up to 25%. Preferred Qualifications Experience supporting or leading ERP implementations (e.g., SAP, Oracle, or similar platforms) to include lifecycles, system integrators, and enterprise data and process dependencies. Experience working across predictive (waterfall), agile, or hybrid delivery models. Salary Range ME/NC/PA/SC: $108,880 - $163,320. IL/MA/MD/NY: $125,200 - $187,800. Work Schedule This is a full‑time, dedicated role for the duration of the transformation program (estimated 5–7 years). The flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Core office locations: Salisbury, NC; Quincy, MA; Scarborough, ME; Carlisle, PA. #J-18808-Ljbffr Loyalty360