ToGo Specialist

Join the Global Leader in Vibe Dining!Comprehensive Benefits PackageMedical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.Voluntary Short Term Disability Insurance – Employee Paid.Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid.Traditional and Roth 401(k) Plan – All EmployeesExclusive Perks & Growth OpportunitiesEmployee Dining Discounts and/or Complimentary Onsite MealsCareer Development & Limitless Growth OpportunitiesIf you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.Paid Time OffEmployee Assistance Program (EAP)Commuter and Dependent Care BenefitsWhat You'll DoAs a To-Go Specialist, you will be responsible for ensuring seamless and accurate execution of takeout and delivery orders while providing friendly and efficient service to our guests. Your mission is to manage to-go operations with precision, maintain order accuracy, and ensure guests receive their meals fresh and on time.Key ResponsibilitiesProcess takeout and delivery orders accurately and efficiently through phone, online, and third-party appsEnsure packaging, presentation, and order accuracy before handing off to guests or driversMaintain timeliness and organization to provide a smooth pickup experienceGreeting guests in a friendly and welcoming manner, ensuring excellent customer experienceWork closely with the BOH team to coordinate order fulfillment and modificationsManage to-go station inventory, ensuring packaging supplies and utensils are stockedMonitor and communicate with delivery drivers and guests for order pickupFollow food safety and sanitation standards to ensure high-quality serviceWork collaboratively with FOH and BOH teams to maintain efficiencyExecute tasks assigned by Restaurant Leadership with professionalism and enthusiasmWhat We're Looking ForPrevious experience in a to-go, host, or customer service role preferred but not requiredAbility to multi-task and work efficiently in a fast-paced environmentStrong attention to detail and commitment to order accuracy and presentationComfortable using point-of-sale (POS) systems, tablets, and online ordering platformsExcellent communication and problem-solving skillsMust be able to stand for extended periods and lift to 25 lbs.Availability to work nights, weekends, and holidaysPositive attitude, strong work ethic, and a team-first mentalityWhy THE ONE GROUP is Your Next Career MoveThis is more than a job—it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!We use eVerify to confirm U.S. Employment eligibility. Benihana