Housing Case Manager

Housing Case Manager Compensation: $25.00/hour, benefits included. Overview The Housing Case Manager works directly with Permanent Supportive Housing clients, their immediate family members, and indicated clinical staff to assess client needs and ensure coordinated care. The role collaborates closely with landlords and community providers to assist clients in accessing apartments and available resources. Essential Duties and Responsibilities Performs quarterly service plan updates and progress reviews per policy and regulatory requirements. Maintains case record documentation in accordance with program policy and procedure; updates paper documents and obtains new items such as leases and pay stubs when available. Identifies adequate and affordable housing for clients. Conducts Home Quality Standards (HQS) inspections for initial and annual apartments as requested by the Sullivan County Supervisor. Maintains client confidentiality in accordance with agency policy and procedure, 42 CFR Part 309, and 14 NYCRR. Obtain a new Release of Information annually. Coordinates client care with the case management department for assistance with treatment providers and referral sources, and attends treatment‑planning conferences as requested. Monitors residence for cleanliness and safety. Maintains regular contact with housing clients via phone, email, text, including one home visit per month and one office visit, ensuring compliance with program rules and guidelines. Participates in Catholic Charities events such as Stuff the Bus, Adopt A Family, Toy Drive, Food Pantry Distributions, and other required events. Coordinates client referrals and follow‑up to community resources such as vocational/educational, childcare, etc. Monitors residents’ ability to live independently, including daily living skills, use of community resources, and engagement in self‑help. Monitors each resident’s behavior to assure compliance with program rules and intervenes as indicated. Attends staff meetings and in‑service training as requested. Maintains current certification by attending relevant workshops and training. Performs other duties as requested. Position Type and Hours Full‑time position; 9:00 AM to 5:00 PM Monday through Friday. Additional hours may be required to meet program deadlines, client needs, and attend events. Working Conditions and Physical Demands Ability to work with the public and/or under potentially stressful conditions. Must understand client engagement and de‑escalation techniques. Prepare comprehensive progress notes in a timely fashion. Mobility to various apartment sites within the county during hours that accommodate clients. Must be able to stand for long periods, safely enter and exit buildings and client homes in various weather conditions. Must be able to lift at least 25 pounds. Qualifications Education and Experience: GED or high school diploma required; associate's or bachelor’s degree in a related field preferred; CASAC or CASAC‑T desirable; minimum one year of experience working with clients with mental health disorders and/or recovering from chemical dependency. Skills, Licenses and Competencies: Must possess and maintain a clean NYS driver’s license and reliable transportation; effective oral, written, and computer skills; proficient interpersonal skills when working with clients and community liaisons. #J-18808-Ljbffr