Deal Operations Specialist - El Dorado Hills, CA

divh2Deal Operations Specialist/h2pThe Deal Operations Specialist is responsible for data entry and transaction processing. This role creates and processes listing and pending transactions, along with maintaining large amounts of information across various real estate specific databases. This position will also offer agent support as needed by answering agent questions and ensuring compliance for required paperwork./ph3Responsibilities:/h3ulliResponsible for reviewing, auditing documentation for proper placement in the system/liliEnter information, upload documents and photos into local MLS/liliCreate and manage transactions in operating system/liliSend communication to Sales Associates regarding incomplete files/liliWork with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors/liliProvide customer support to all of our agents and supporting staff at our branches/liliAdditional duties as required by business need/li/ulh3Qualifications:/h3ulliMinimum of 1-2 years experience in data entry, customer service or real estate related roles/liliSkillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications./liliExcellent customer service and communication skills required (both written and oral)./liliExcellent organizational skills and attention to detail required combined with speed and accuracy./liliCreative problem-solving skills./liliAbility to communicate with different audiences to convey message successfully and to change gear quickly to support different customers/liliAbility to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints./liliOutstanding organizational and file management skills; emphasis on attention to detail/liliCustomer-focused, delivery-oriented, ability to work in a team environment/li/ulh3Benefits:/h3ulliMedical, Dental, Vision, Short-term and Long-term disability benefits, ADD/lili401(k) savings plan with company match/liliPaid Time Off to Include Holidays, Vacation Time, and Sick Time/liliPaid Family Paternity Leave/liliLife Insurance/liliBusiness Travel Accident Insurance/liliAll employees receive access to LinkedIn Learning/liliEmployee Referral Program/liliAdoption Assistance Program/liliEmployee Assistance Program/liliHealth and Wellness Program and Incentives/liliEmployee Discounts/liliEmployee Resource Groups/li/ul/div