Join Our Talent Pool: Universal Banker (Future Opportunities)
Merck Sharp & Dohme Federal Credit Union
Universal Banker
Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in Pennsylvania, committed to serving our members with better rates, outstanding service, and a member-focused approach. Since 1950, we've provided financial services that make a real difference in our members' lives. As a not-for-profit organization, we offer an environment where employees can grow professionally while contributing to the well-being of our community.
Position Overview
We are seeking a Universal Banker to join our team! This full-time, customer-facing role combines teller responsibilities with platform banking services. The ideal candidate thrives in a dynamic, people-focused environment and is passionate about helping members enhance their financial well-being.
Key Responsibilities
Member Service: Provide exceptional service by greeting members warmly, resolving issues, and ensuring each member feels valued.
Account Services: Open new accounts, process transactions, and provide information about our products and services to meet members' financial needs.
Loan Originations: Process loan applications, review credit reports, and assist in closing loans (auto, home equity, personal).
Member Education: Advise and educate members on financial products, such as loans, IRAs, and share certificates, helping them make informed decisions for their financial future.
Teller Duties: Handle cash transactions and process member deposits/withdrawals with accuracy.
Problem Solving: Address member inquiries and concerns, ensuring timely and effective resolution.
Team Collaboration: Contribute to Balance Score Card goals and support team objectives.
Position Requirements
Education: High School Diploma (required)
Experience: 2+ years in financial services or customer service, with cash handling experience
Skills:
- Strong sales and communication skills
- Comfortable with technology and using banking systems
- Strong problem-solving skills
- Ability to work well independently and as part of a team
Licenses/Certifications : NMLS registration required (or ability to acquire upon hire)
Why Join MSDFCU?
Competitive Salary with performance-based increases
Comprehensive Benefits Package (health, dental, 401k, generous PTO)
Opportunities for Career Advancement and professional development
Supportive, Member-Centric Work Environment
Locations
Chalfont Branch: 335 W. Butler Avenue, Chalfont, PA 18914
Collegeville Branch: 130 Main Street, Suite 156, Trappe, PA 19426
Harleysville Branch: 665 Main Street, Harleysville, PA 19438
Lansdale Branch: 333 South Broad Street, Lansdale, PA 19446
Quakertown Branch: 274 N. West End Blvd, Quakertown, PA 18951
Upper Gwynedd Branch: 351 N Sumneytown Pike, North Wales, PA 19454
West Point Branch: 770 Sumneytown Pike, West Point, PA 19486
Floater: based out of the Chalfont Branch and will fill-in where needed in other branches
How to Apply
Ready to make an impact? Apply now to join our team and help us make a difference in the financial lives of our members. We look forward to hearing from you!
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