Clinical Manager - Inpatient Care Center

Clinical Manager - Inpatient Care Center Job Category: Clinical Support Requisition Number: CLINI005658 Full-Time Location TDH ICC 8299 E. Lowry Blvd Denver, CO 80230, USA The Denver Hospice has an immediate opening for a Clinical Manager at the Inpatient Care Center. RN license required. Status: Full-time Schedule: 40 hours per week Annual Pay Range: $97,364 - $114,400 Supplemental Pay: Based on position, schedule and/or availability: Shift Differentials/Stipends/Paid Mileage Mileage and Expense Reimbursement: Sixty-two and a half cents per mile – one of the highest in the industry! CULTURE, BENEFITS AND PERKS: We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to logistical and financial problems. Employer pays over 90% of employee medical premium in some plans Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave): 18 days in the first year for FT team members Seven Paid Holidays with an additional Floating Holiday 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation Company-Paid Life and AD&D Insurance Education Reimbursement Program Clinical Career Ladders Certification Pay Team Member Service Awards Early Wage Access Legal and Identity Protection Robust Leadership Development Training Programs REWARDING WORK YOU WILL DO: Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG. III. Staff Supervision and Management Recruitment and Development: Execute the full lifecycle of staff management: interviewing, selecting, training, supervising, evaluating, and managing the separation of team members. Competency and Training: Validate clinician competence and performance levels by evaluating documentation and providing team-based in‑services focused on core hospice values, clinical best practices, and addressing specific team developmental needs. Mentorship and Resource: Serve as the primary clinical resource and mentor for staff regarding complex clinical issues, documentation compliance, inter- and intra-team problem resolution, and appropriate service conduct. Workload Management: Oversee staff and volunteer schedules, scheduling, and territory assignments to ensure equitable distribution of workload and confirm all staff meet organizational productivity expectations. Payroll and Expense Approval: Review and approve payroll, verifying that team members have accurately documented time, mileage, and all reimbursable expenses. IV. Quality Improvement and Regulatory Compliance Clinical Records Monitoring: Scrutinize clinical records and all team activities to ensure documentation is accurate, complete, and meets required standards in accordance with policy and all external regulatory bodies. Recertification and Documentation: Ensure the availability of complete, accurate, and decisive data and documentation necessary for timely recertification decisions. Performance Improvement: Develop and implement targeted performance improvement initiatives to resolve service challenges and participate in broader program-related quality and service enhancement projects. Survey Management: Provide support for surveys and respond to information requests from regulatory bodies and intermediaries as directed by the local program leadership. Quality Review: Conduct substantive chart reviews to validate evidence of high-quality care delivery, and actively participate in the Outcomes Management and annual program review processes. Utilization Review: Perform stringent utilization review of Continuous Care and Inpatient levels of care for all patients on the team. Patient Feedback: Ensure the team administers proactive and other patient/family satisfaction surveys, and subsequently implements appropriate Quality Improvement measures and standards. V. Customer Relations and Business Development Service Recovery: Resolve problems, grievances, or service failures experienced by patients/families or external partners (physicians/MCOs) by promptly addressing issues with team members, vendors, and other departments. Revocation Avoidance: Engage personally with patients/families and their attending physicians when revocation is being considered, seeking satisfactory solutions to prevent unnecessary disenrollment. Facility Relations: Conduct regular visits to Long-Term Care (LTC) and Contract Bed facilities to ensure seamless care plan integration, verify customer satisfaction, and discuss appropriateness criteria. Community Engagement: Participate in providing educational in‑services to customers alongside other team members and program staff, and engage actively in professional, voluntary, or community service organizations. VI. Financial Stewardship and Cost Containment Resource Utilization Monitoring: Monitor the utilization of resources by every patient to ensure the most cost‑effective and appropriate delivery of services. Budget Accountability: Control and maintain accountability for productivity metrics, labor costs, and all related patient care expenses in adherence to the budget. Verification and Approval: Verify and approve admitting Interdisciplinary Plan of Care (IPOC) diagnosis, specified treatments, staffing, and supplies. Invoice Management: Approve all bills and invoices related to patient care services. WHAT WE ARE GOING TO LOVE ABOUT YOU: Minimum Education: Bachelor’s degree in health care, business or related field. In lieu of Bachelor’s degree, relevant experience may be considered. Minimum Experience: Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred). PHYSICAL REQUIREMENTS Ability to lift, push, pull a minimum of 30 lbs. Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life. The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr