Customer Service Advisor

ALL ROADS LEAD TO THIS OPPORTUNITY

The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.


JOB LOCATION: 677 Old Liverpool Rd, Liverpool, NY, 13088

ROLE OVERVIEW: What you'll do to drive success

When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.

Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:

• Change oil
• Check and refill fluids
• Rotate tires
• Test and replace batteries
• Inspect and replace lights and wipers
• Perform an 18-point maintenance check
• And other preventive maintenance services

BENEFITS: What you'll gain to fuel your goals

We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.

Here's a look at some of our unique benefits:

• Compensation: $17.50 per hour weekly pay.
• Career Acceleration : Hands-on training for the potential to become a Service Center Manager within 18-24 months.
• Debt-Free Education : 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
• Life Balance : No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
• Health Benefits : Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
• Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
• Employee Perks : Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you'll need to keep moving forward

From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.


We seek team members with:

• Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
• An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
• This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
• English fluency in reading, writing, and speaking

We expect you can:

• Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
• Crouch, bend, twist, and work with your hands above your head
• Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.

*Terms and conditions apply, and benefits may differ depending on location.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email View email address on click.appcast.io to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.