Patient Access Lead Revenue Cycle & Patient Arrival (On-site, Mechanicsburg, PA 17050)

Job Description

Job Description

Patient Access Lead – Revenue Cycle & Patient Arrival  (On-site, Mechanicsburg, PA 17050)

Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with full benefits; not a temporary job)

Location: Mechanicsburg, PA 17050

Schedule: Full-Time, Day Shift (Monday–Friday daylight schedule; no evenings, weekends, or holidays required)

Work Arrangement: On-site

New Hire Starting Base Pay: $20.10 – $22.62 per hour (Starting placement within the range is determined by direct patient access, admissions, registration, or revenue cycle lead/supervisory experience.)

Future Earning Potential: Position hourly rate progresses up to $30.17 per hour over time through performance, tenure, and revenue cycle career ladder advancement.

Mandatory Qualifications

• Education & Experience: High School Diploma or GED equivalent with  at least three (3) years of experience in a fiscal, admissions, or patient registration function ; OR Associate degree with one (1) year of experience; OR an equivalent combination of education and experience required.
• Core Patient Access Experience:   Must have extensive, demonstrated experience in patient registration (check-in and check-out workflows), health insurance verification, and health insurance billing and claims processing.
• Industry & Technical Knowledge: Solid understanding of medical terminology, third-party healthcare coverage, and managed care regulations required; proficiency with personal computer systems, office equipment, and revenue cycle work queues.
• Core Competencies & Leadership: Strong interpersonal, organizational, and communication skills; proven ability to problem-solve, make independent decisions, train staff, monitor workflows, and represent management professionally during stressful or sensitive situations.

How You'll Make an Impact

• Operational Leadership & Onsite Advocacy: Serve as the designated lead, troubleshooter, and onsite resource for patient arrival operations; coordinate daily staff workflows, train/orient new team members, and represent management in decision-making.
• Patient Access & Flow Management: Monitor patient flow, adjust to volume and staffing changes, ensure precertification requirements are met prior to treatment, and update patient demographic/insurance records.
• Insurance Verification & Billing Resolution: Oversee comprehensive health insurance verification, coordinate billing and claims resolution with clinical/ancillary teams and manage revenue reports within established timeframes.
• Revenue Cycle Reporting & Management: Perform statistical reporting and data analysis to support financial guidelines, ensure accurate claims processing, and communicate operational feedback regularly to management.

What We Offer

• Education & Career Growth: Leadership development pathways, revenue cycle career ladder advancement, staff training opportunities, and tuition assistance.
• Health & Well-Being: Immediate comprehensive medical, dental, and vision coverage options starting day one, plus employee wellness resources.
• Work-Life Balance & Time Off: Guaranteed daytime schedule with no weekend or holiday shifts, generous paid time off (PTO), and paid holidays.
• Perks & Financial Security: Competitive starting base pay progression, total rewards options, and an exceptional employer-matched retirement program.